SYNEOS HEALTH GLOBAL APPLICANT PRIVACY NOTICE
(Last Updated: 1 August 2023)
Syneos Health (“we,” “us,” or “Syneos Health”), operating through its affiliates/subsidiaries located throughout the world (collectively, the “Company”) is committed to protecting your privacy and has implemented the measures below to protect the personal data we process about you. Our use of information that cannot identify you is not limited in any way by this notice.
If you are a California resident, please read our California Job Applicant Privacy Notice for additional information that we are required by the California Consumer Privacy Act of 2018 (CCPA) to provide to you.
This notice applies to all Personal Data gathered by, for, and on behalf of Syneos Health as detailed below, and during the application, recruitment, selection, and onboarding process. This notice is not an offer of employment nor does it form an employment contract.
Effect of Other Notices
Syneos Health has additional privacy notices or terms that are tailored for the different ways your Personal Data is collected by different Syneos Health lines of business or functions. For example, Syneos Health provides a website privacy notice that describes the Personal Data we may collect in connection with your use of Syneos Health sites that link to it. If you receive a privacy notice provided to you for a specific purpose, the terms of the more specific notice or contract will control your interaction with Syneos Health with respect to that purpose.
Identification of Data Controller
The Syneos Health legal entity that is the data controller of your Personal Data is the company entity located in your jurisdiction and with which you interacted to provide your Personal Data and/or another Syneos Health legal entity with which you interacted to provide your Personal Data (if you did not interact with a local legal entity). A current list of all Syneos Health entities globally can be found at https:/www.syneoshealth.com/our-office-locations. You can contact the Syneos Health entity acting as a data controller through our Privacy Office, using the contact information provided in this notice.
The Categories of Personal Data We Collect
During the application, recruitment, selection, and onboarding process, Syneos Health may collect or obtain Personal Data about you. Various regulators define what constitutes Personal Data, but in general, it may include information such as your name, physical address, telephone number, e-mail address, company affiliation, employment and educational history, browsing history, and associated interests. The categories of Personal Data we collect or obtain about you may include:
From time to time we may combine Personal Data with other information, such as combining a location with your name. If we combine Personal Data with other information, we will treat the combined information as Personal Data. When we combine information we may do so to improve the completeness and accuracy of your Personal Data and to perform the other activities described in this notice or another notice we may provide to you.
How We Collect or Obtain Information about You
We collect or obtain information about you in several ways.
In addition to collecting Personal Data, we may also collect statistical or aggregated information through your interaction with and use of our applicant portal that does not reveal your specific identity nor directly relate to you. For example, we may aggregate Personal Data to calculate the percentage of users in a particular country or city. This other information may include, but is not limited to, non-identifying browser information, data collected through automated electronic interactions such as referring page, application usage data, demographic information, non-precise geographic location, statistical and aggregated information. To learn more about how we do this, please see the“Cookies and Other Tracking Technologies” portion of this notice.
Sensitive Personal Data
We do not generally seek to collect Sensitive Personal Data (which is also known in certain jurisdictions as special categories of Personal Data) unless it is required as part of the application, recruitment, selection, and onboarding process. The term "Sensitive Personal Data" refers to categories of personal data identified by data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent from you. These categories generally include racial or ethnic origin, political opinions, financial background, religious or similar beliefs, sexual life, trade union membership or affiliations, individual medical records and history, physical, mental or physiological health condition or genetic or biometric information, ideological views or activities, information on social security measures, or administrative or criminal proceedings and sanctions which are treated outside pending proceedings.
If we seek to collect Sensitive Personal Data, we will do so in accordance with applicable law.
How We Use Personal Data
We use Personal Data for many purposes, including:
The above processing may be performed both electronically and on paper.
Disclosure to Third Parties
We may share Personal Data within the Syneos Health Group companies and with third parties, as described below.
Legal Basis for Processing Personal Data
In certain jurisdictions, such as the Member States of the European Union, we are required to identify the legal bases for processing Personal Data. We process Personal Data:
Withdrawal of Consent
In certain countries, you may have the right under certain circumstances to withdraw your consent to our Processing of your Personal Data where we process your Personal Data based on your consent or your explicit consent. Once we have received notification that you have withdrawn your consent, we will no longer Process your Personal Data for the purpose(s) to which you originally consented unless there are compelling legitimate grounds that override your interests, rights and freedoms (for example, to comply with a legal obligation), or for the establishment, exercise, or defense of legal claims. If we processed Personal Data for direct marketing purposes, you have the right to object at any time, in which case we will no longer process your Personal Data for such purposes. The withdrawal of your consent does not affect the lawfulness of such processing that occurred before its withdrawal. Should you withdraw consent to future processing of your Personal Data, we may not be able to contact or interact with you as originally planned when you first provided your consent.
Syneos Health operates on a global basis, and your Personal Data may be transferred, accessed and stored globally as necessary for the uses stated in this Privacy Notice, or in another notice or agreement provided to you. We have taken measures to protect the confidentiality, integrity, availability, and security of Personal Data when it is transferred. By using the applicant portal (and if required by law), you consent to the transfer of information to countries outside of your country of residence.
To the extent that your Personal Data is shared with service providers or other third parties processing Personal Data on our behalf which are located outside your country of residence, it is our practice to enter into appropriate contracts that require such third parties to comply with applicable data protection laws.
For applicants based in the European Union, Switzerland and the United Kingdom: Syneos Health was a participant in the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks from 2016 to 2022. Syneos Health withdrew from the Privacy Shield in October 2022. With respect to data transferred from the EU or Switzerland to the U.S., Syneos Health has and will continue to rely on appropriate data transfer safeguards, such as Standard Contractual Clauses, which remain in effect.
Retention and Deletion
When you create an account, Syneos Health will retain your Personal Data in our applicant tracking system. While your information is active, you may still be considered for other positions at Syneos Health. If you do not wish to be considered for future positions, you may deactivate your account at any time by using the tools provided in the applicant portal. This action will result in a “soft delete,” which will remove your Personal Data from the applicant tracking system. Even if you delete your account, however, Personal Data associated with jobs to which you have applied will be retained for compliance and record keeping purposes, and will be subsequently permanently deleted in accordance with the Company’s retention practices. If you are hired by Syneos Health, your information will be retained as part of the information we process about you in connection with your employment.
Protection of Information
The security of your Personal Data is important to Syneos Health. We use commercially reasonable physical, electronic, and administrative safeguards that are designed to protect your Personal Data from loss, misuse and unauthorized access, disclosure, alteration, and destruction. However, regardless of our efforts and the device you use to access the applicant portal or other online resources, it is possible that third parties may unlawfully intercept or access transmissions or private communications over an unsecured transmission.
Cookies and Other Tracking Technologies
The applicant portal and/or third parties may use “cookies,” “web beacons,” scripts, tags, Local Shared Objects (Flash cookies), Local Storage (HTML5) beacons, and other similar tracking technologies (collectively, “Tracking Technologies”) to collect information from you automatically as you use the Sources, browse Syneos Health websites, and the web. These Tracking Technologies help us tailor our content, gather statistics about and understand website and internet usage, improve or customize the content, offerings, or advertisements through the Sources, personalize your experience with respect to the Sources (for example, to recognize you by name when you return to a Syneos Health website), save your password in password-protected areas, save your online video player settings, help us offer you programs or services that may be of interest to you, deliver relevant advertising, maintain and administer the Sources, and for other purposes described in the "Uses of Information" section of this Privacy Notice.
These Tracking Technologies collect “click stream” data and other information regarding your use of the applicant portal, such as your visits, use of our features and preferences, and may also collect your IP address or some other identifier unique to the device you use to access the Sources (“Identifier”). Your Identifier may be automatically assigned to the device you use to access the applicant portal. By using the applicant portal, whether as a registered user or otherwise, you acknowledge, understand, and hereby agree that you are giving us your consent to track your browsing activities and your use of the applicant portal through these technologies.
"Cookies" are text files that a website can send to your device through your browser, which is then used to identify your device by the website. Cookies can be both “session level” (stored only for until you close your web browser), which help you efficiently navigate our Sources during a visit, and “persistent” (stored for a longer period, even after you close your browser), which remember relevant information such as your language preference. The Syneos Health applicant portal may use both session level and persistent cookies.
Cookies may also be “first-party cookies,” which are cookies that are placed by the website owner on a website, or “third-party cookies,” which are cookies belonging to one party that are placed on another party’s website. We may use both first- and third- party cookies on the applicant portal. Some of the third-party cookies we use relate to Tracking Technologies we have licensed from third parties, including Adobe Experience Cloud and Google Analytics. These companies use programming code to collect information about your interaction with our sites, such as the pages you visit, the links you click on, and how long you are on our sites.
If you would like more information about cookies, including how to manage them, please see All About Cookies.
Other Tracking Technologies
We also use other technologies to collect information about how the applicant portal is used, tailor our content, gather statistics about and understand website and internet usage, improve or customize the content, offerings or advertisements through the applicant portal, personalize your experience with respect to the applicant portal (for example, to recognize you by name when you return to the portal), save your password in password-protected areas, save your online video player settings, help us offer you programs or services that may be of interest to you, maintain and administer the applicant portal and for other purposes described in the "Uses of Information." Some examples of these Tracking Technologies include:
The applicant portal does not recognize automated “do not track” instructions. You can, however, adjust your web browser’s privacy preferences regarding the use of most cookies. For example, you can remove existing cookies and block future cookies from being placed on your device through your browser’s privacy settings. Unless you choose to block cookies, the applicant portal may issue cookies when you visit our site or click on an e-mail link that we send to you, even if you have previously deleted our cookies. If you choose to delete or block cookies, you may impact your user experience on the applicant portal, as some features may no longer work. In addition to deleting or blocking cookies, you may be able to manage cookie preferences with the cookie manufacturer. For example, you can opt out of Google Analytics by clicking here. You can opt out of Adobe Experience Cloud by clicking here.
Your Rights as a Data Subject
In some jurisdictions (for example, the Member States of the European Union) you may be entitled to certain rights in and to your Personal Data, subject to certain conditions and exceptions contained in applicable law. These rights may include the following:
To protect your privacy and the security of your Personal Data, we will take reasonable steps to verify your identity before complying with such rights requests. Please note that you may also utilize the tools provided in the applicant portal to update your account information and remove your information from consideration in our candidate pool.
Exercising Your Rights or Raising Concerns
Should you have questions about the Personal Data that we process, or would like to exercise your legal rights in and to your Personal Data, please contact our Careers Team at [email protected] indicating your name and your question, concern or the legal right you would like to exercise.
Other questions, concerns or complaints
Any other questions, concerns, or complaints regarding the use of your Personal Data should be directed to Syneos Health Global Privacy and Data Protection Officer at Privacy Office, Syneos Health, 1030 Sync Street, Morrisville, NC 27560 or via e-mail at [email protected].
If you are located in certain jurisdictions, such as the European Union, you also have the right to raise a complaint about the collection or use of your Personal Data to your local regulator. For residents of the European Union, you may access the contact information for the Supervisory Authority for the Member State in which you reside by clicking here. For residents of the United Kingdom, you may contact the Information Commissioner’s Office by clicking here.
Changes to This Privacy Notice
We may periodically update this notice. When we post changes to this notice, we will also revise the “Last Updated” date appearing at the top of the notice. If there are material changes to this notice, we will notify you by e-mail. We encourage you to review this notice periodically to be informed of how we are using your information and to be aware of any changes to it. Your continued use of the Syneos Health applicant portal after the posting of any amended notice shall constitute your agreement to be bound by any such changes. Any changes to this notice are effective immediately after we post it.