Long Term Care Account Director

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Updated: June 28, 2022
Location: Dallas, TX, United States
Job ID: 143607

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Do you have a noticeable passion for results?

Connecting people with the information they need is your forte. You’re a unifier by nature and you’re at your best when setting others up for success. Your ability to clear the way, extrapolate intricate details, attend to complex situations and serve as a trusted go-between make you a perfect fit for this unique Long Term Care Account Director role at Syneos Health.


The Long Term Care Account Director (LTC-KAD) is responsible for fostering business relationships in the LTC market with Tier 1 nursing home chains, LTC pharmacies, and consultant pharmacists and have the following responsibilities:

  • Demonstrate a mastery of the client product clinical efficacy and a deep understanding of the market with special emphasis on product use in the elderly; articulate a key benefits message for the customer with special emphasis on institutionalized elderly patients; build excellent customer relations with key customers and accounts, as well as conduct customer in-services
  • Partner with LTC pharmacy executives (CEO/COO/SVP/Director) at accounts to facilitate rapid delivery of client’s product
  • Build relationships and influence nursing home chains at the C- and D-suite level (e.g. CEO, COO, SVPs, Directors of Quality, Medical Directors, CFO, CMO) in order to penetrate customers with breadth and depth in a way that and leads to the identification and implementation of quality partnership initiatives
  • Provide insights, identify key opportunities, and develop specific plans with account or market objectives and tactics that increase the LTC providers’ understanding of where and how to use the client’s product
  • Strategically develop and implement pull practice education plans that support providers across the skilled nursing facilities, residential nursing homes, and assisted living facilities belonging to the Tier 1 chains

Job Requirements

Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:

  • A minimum of a Bachelor’s Degree is required
  • 5+ years of professional Long Term Care Account Sales experience and existing relationships with the LTC skilled nursing facility chain community
  • Large account management experience
  • Fluency in post-acute care and long-term care required
  • Demonstrates strategic thinking, ability to balance short and long- term goals and gain alignment across multiple decision makers
  • Experience in developing and implementing business plans, including identification, evaluation, and impact of opportunities
  • The ability to travel, which may include overnight / weekend travel, up to 70% of the time, in support of the business, is required

Interviews may be conducted in person at an on-site interview location. For any in person interviews, local COVID-19 safety guidelines will be followed.

I understand that if I am made an offer of employment, it will be conditioned on my demonstration I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.

I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions. I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands.

About Syneos Health Syneos Health® (Nasdaq:SYNH) is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, strategically blending clinical development, medical affairs and commercial capabilities to address modern market realities.

To learn more about how we are Shortening the distance from lab to life®, visit syneoshealth.com or subscribe to our podcast.

How will you accelerate bringing Market Access solutions to clients?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

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