Insight and Research Coordinator

This job posting is no longer active

Updated: July 8, 2022
Location: Nationwide
Job ID: 143545

Not ready to apply?
Join our Talent Network


You’re driven, resourceful, and above all else - remarkably smart.  You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door. 


The Insight and Research Coordinator plays a crucial role in designing, developing, and deploying insight gathering methodologies, analysis of the collected data, and project management on behalf of Syneos Health Clients. This individual is responsible for meeting the needs of insight gathering solutions clients. The Insight and Research Coordinator collaborates as needed with the Commercial and Clinical BD (Business Development​) teams and functions as a member of Clinical and Commercial Project teams. This is a hands-on role focused on delivering services essential to providing insights critical to sponsor company commitments to Patients, HCPs, and Regulators.

The Insight and Research Coordinator role is a dynamic position, that supports internal and client projects, conducting stakeholder assessments, interviews, focus group moderation, vendor and partner management, project development and proposals.

The Insight and Research Coordinator role provides the opportunity to build experience, strengthen existing skills and develop new skills as a valued member of a team that is committed to the common goal of improving health outcomes. Sharing the Insights Gathering commitment to improving health outcomes, valuing the expertise of patients and delivery of well-informed insights supported by robust evidence is essential to being successful in this role.

JOB RESPONSIBILITIES (duties may include, but are not limited to the following)

Insight and Research Coordinator Responsibilities:

  • Works closely with Insights Gathering leadership and Business Development to provide support the coordination of proposals
  • Collaborates with all project team members to keep projects on track and solve project challenges
  • Supports subject matter expert on all Syneos Health Insight Gathering practice studies
  • As required, lead status meetings with the client team, takes meeting notes, and follows-up on action items
  • Collaborates daily with the clinical and commercial project teams to schedule survey studies, focus groups & interviews
  • Coordinates patient engagement events, vendor meetings and partner management, project development and proposals
  • Oversee and conduct results analysis and present results to clients
  • Management of study budgets, time reporting, and financial forecasting

Specific to Clinical Projects:

  • Serves as data manager for qualitative and quantitative research projects
  • Creates and manages document templates
  • Conduct participation recruitment, scheduling, and reimbursement (Stakeholders: Patients, HCPs, Caregivers, Patient Advocacy Organizations)
  • Program and deploy measurement strategies through MS Pro BI or Qualtrics, study site activity and other methodologies as required by study protocols and measurement strategies
  • Assists with qualitative and quantitative analysis using software platforms such as Nvivo, Atlas TI, SPSS or SAS
  • Serves as scribe for 1 :1 interview, group interviews, and focus groups
  • Manage collaborations with vendor partners
  • Collaborate with Sponsor Project team partners
  • Supports Insights Gathering researchers in the analysis and reporting of project progress and outcomes
  • Support development of publications reporting study findings
  • Serves as a valued team-member for internal customers and study sponsors
Prefer someone on the East Coast or Central Time Zone.

Job Requirements

Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:   

  • Minimum 1 years of experience in pharma/biotech industry and clinical study research
  • 1-5 years of experience in qualitative research design, conduct, and analysis 


  • Required: 4-year college degree
  • Preferred: Master’s Degree

Specific Requirements

  • Background in specific specialty & TAs
  • Flexible Location (Virtual)

I understand that if I am made an offer of employment, it will be conditioned on my demonstration  I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.   

IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions.  I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely-held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.
Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.  By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

WORK HERE MATTERS EVERYWHERE | How will you accelerate improving patient outcomes?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Not ready to apply?
Join our Talent Network

Click here to enable personalized experience


Inside Syneos Health

Tell Us About Your Candidate Experience! Get In Touch