Updated: June 21, 2022
Location: Westerville, OH, United States
Job ID: 142941
The Knowledge and Operations Manager supports the Communications division of Syneos Health in the pursuit and conversion of new business by managing the day‐to‐day compilation, creation, organization, storage, and delivery of information across our agencies. As a member of the Growth Engine team, the KOM works closely with internal team members to align knowledge/operations initiatives to support the achievement of Communication’s new business objectives and deliver upon requests from across the network in an efficient, smart and timely manner.
A successful KOM is a self-starter that is extremely detail‐oriented, inquisitive, an active‐listener, proactive and professional communicator (verbal and written), as well as able to take direction and follow process and has strong organizational principles and methodologies. The KOM is proficient in learning or has experience with software and system platforms such as Office 365 suite, SharePoint, Teams, Salesforce.com, Ariba, and Mural. This team member is also eager to learn about business development, healthcare communications, and the pharmaceutical industry. The KOM has the ability to lead and collaborate on projects from planning to execution, multi-task, prioritize and pivot, and manage time appropriately to support meeting the Growth Engine team’s mission of helping teams secure opportunities and advance conversion efforts by connecting them to the people, products, and processes that help fuel ideas and achieve positive outcomes.
I understand that if I am made an offer of employment, it will be conditioned on my demonstration I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.
IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions. I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely-held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands.
At Syneos Health Communications, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.
Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health™, our agencies — consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications — are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could.
WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?
Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)
Discover what our 24,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients’ lives around the world. Selecting us as an employer secures a career in which you’re guaranteed to: