Updated: May 4, 2022
Job ID: 142799
You are organized, driven, and thrive in an ownership position.
You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Engagement Manager role with Creative Studios.
The Engagement Manager serves as the single point of contact / gateway into studio for a client set, which can consist of Syneos Communications agencies, other Syneos Health companies, and/or direct clients. For clients, the Engagement Managers acts as a holistic business partner, ensuring the studio delivers on their needs and expectations. This role is accountable to ensure client satisfaction.
This specific Engagement Management role is aligned with a specific Syneos business unit and acts as not only the primary point of entry but also assist the Syneos BU’s account teams in defining project parameters (if needed), participates in creative ideations sessions and/or tactical recommendation brainstorming (when requested).
The Engagement Manager assist in defining project parameters and then transitions to the project to a Project Manager for project day to day coordination. At this point, the Engagement Manager will only have high level visuality into project activities but acts a primary point of escalation. Project Managers should involve EM in project reviews in high visibility projects to ensure quality delivery.
This role will act as a partner to the aligned Syneos BU to ensure we are meeting or exceeding their expectations holistically.
Builds, maintains and nurtures the client relationship with key stakeholders (across disciplines).
I understand that if I am made an offer of employment, it will be conditioned on my demonstration I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.
IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions. I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely-held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands.
At Syneos Health Communications, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.
Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health™, our agencies — consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications — are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could.
WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?
Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)
Discover what our 24,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients’ lives around the world. Selecting us as an employer secures a career in which you’re guaranteed to: