Senior Project Manager

This job posting is no longer active

Updated: August 15, 2022
Location: Toronto, ON, Canada
Job ID: 141054

Not ready to apply?
Join our Talent Network


You know that the outcome of a project hinges on two things: the plan and the people.

You are the glue that holds these two together. You easily maneuver the precarious path of maintaining the strategy and pace of a project, while keeping your team engaged and enthusiastic. You know what needs to be done, and your penchant for strategic delegation and problem-solving makes you a natural fit for this Senior Project Manager position with GSW.

The Senior Project Manager manages multidisciplinary teams to task and oversees agency work across multichannel tactics. Sr Project managers are the glue that helps keep projects — and people — together. They are responsible for planning, organizing, managing and executing projects from beginning to end, ensuring they are completed effectively on time and on budget.

GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences. We develop strategic marketing solutions for pharmaceutical, biotech and health-and-wellness clients around the world. We create experiences that involve, inspire, educate and activate people through ongoing brand journeys.

We currently have an opportunity for a Senior Project Manager who thrives in a fast paced and challenging team environment. The Senior Project Manager brings the leadership required to effectively manage the full execution of all projects within their assigned brands. This is a great opportunity to join a dynamic and growing pharmaceutical advertising & communications agency.

Job Summary:

  • Responsible for planning, organizing, managing and executing projects from beginning to end, ensuring they are completed effectively on time and on budget.
  • Responsible for meeting client deadlines and budgets on agency deliverables while delivering a quality product.
  • Plays an integral production leadership role for both print and interactive projects for assigned clients and/or brands.
  • Gatekeeper and coordinator for all projects within assigned brands.
  • Responsible for proactively taking a leadership role with cross-functional brand team to ensure all jobs stay on track, on time, and on budget from a production standpoint.


(Duties may include, but not limited to all or some of the following)
  • Has a thorough understanding & knowledge of what it takes to develop projects (project steps, roles & responsibilities & skills). Utilizes this knowledge in helping staff for projects, tracking projects, problem solving, etc.
  • Develops project estimates and develops, maintains and updates project timelines identifying & highlighting crucial milestones, by collaborating
  • with respective team members to ensure that all pertinent concerns have been addressed and agreed upon.
  • Delivers instructions and writes tasks to internal team members (e.g. Shared Services) in a clear, concise manner, providing backup materials and documentation when necessary.
  • Responsible for partnering with the Creative, Studio, Programming and shared services teams in assigning members to projects. 
  • When necessary, is responsible for managing outside vendors and ensuring their service is provided at an appropriate level of quality and cost.
  • Driver of internal agency process; ensuring team adheres to process guidelines. Keeping teams committed, motivated, and productive through the duration of the project.
  • Ensures that Client Management is communicating with Creative, Programming and Shared Services teams during client conversations and in preliminary discussions involving project ideas & direction and vice versa.  Acts as the “glue” in project development.
  • Accurately captures next steps, client deliverable, etc. through conference reports or meeting recaps and distributes to appropriate team members.
  • Fosters problem resolution across brand team by deciphering relevant and important facts and information to drive tangible solutions. Explores innovative solutions, identifying cost savings where applicable and confirming feasibility of proposed creative ideas.
  • Ensures that selected concepts/layouts meet client's expectation of timing and costs.
  • Facilitates communication between all team members in all phases of project development by ensuring all
  • disciplines are kept abreast of action items, feedback, next steps, project developments, status and direction, etc.
  • Ensures that right people are in the right meetings.
  • Ensures that end product delivers on time and on budget without jeopardizing quality.
  • Play a central role in risk analysis. The PM must be adept at identifying potential roadblocks related to budgets, resources and timelines. Leading discussions on issue resolutions and reporting these potential issues to leadership, when necessary.
  • Other duties as needed to meet the needs of the team. 

Job Requirements

  • BSc or BA (or relevant experience)
  • 5+ years previous in advertising/marketing project management



  • Project Management: Good at establishing clear directions; leadership qualities; effective communicator; problem-solver; adaptable communication style, exudes a sense of urgency/commitment; organized; understands job responsibilities of others within an advertising agency and functions appropriately
  • Technical Expertise: MS Office Suite; Print/Interactive/Video Understanding; Experience with Wrike (nice to have)


Experience Required:


  • Minimum 5 years’ experience in an advertising or marketing agency as a Project Manager
  • Pharma/healthcare agency experience is an asset
  • Graduate of a Project Management program a definite asset
  • Must possess a proven “take charge” attitude and have excellent leadership skills

GSW turns against the premise of doing the “same old.” Our culture is focused on collaborative, meaningful advertising and day-to-day interpersonal interaction. We value the diverse backgrounds of our team members, and everyone has the opportunity to provide input and be heard. GSW is comprised of creative, motivated individuals who are all here for a reason. We welcome those who strive to work above and beyond their role, who voice their opinion and who are engaged in all aspects of the agency.

GSW is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We’re able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled) 

Not ready to apply?
Join our Talent Network

Click here to enable personalized experience


Inside Syneos Health

Tell Us About Your Candidate Experience! Get In Touch