Account Director

Updated: February 24, 2022
Location: New York, NY, United States
Job ID: 140806

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You are organized, driven, and thrive in an ownership position.

 You're ambitious, you’re an information geek and you have a strong curiosity for how things work. projects. You may have been called a science nerd before but you also know how to be creative in delivering the scientific story.  

 At Chamberlain, We bring science to life and address unmet needs, increase awareness and drive action.  Ultimately, we make science make sense so it is accessible and  meaningful to our client’s stakeholders.  Oncology has been part of Chamberlain’s DNA since day 1 and we have a long heritage supporting some of the most innovative and important oncology treatments and we are ready to do it again!

 The Account Director will have the opportunity to help develop and implement programs in highly-impactful and important area of healthcare.

 Job Summary:

  • Day-to-day project lead with opportunities for high-profile pharmaceutical client with a focus on oncology
  • Work with energized teams and engaged clients who appreciate attention to detail, creative and quick thinking and collaboration


  • An experienced account director who will support the team, managing junior team members, and managing up to senior team members across a multi-million dollar business
  • Focus will be on data and regulatory milestone support and patient and influencer campaigns. This will include liaising with clients, brand/review teams, and external stakeholders to help inform communications program and positioning, and developing resource materials (press releases, creative assets, etc.)
  • Drive projects from conception to completion including managing supporting team members
  • Write core communications materials such as press releases, backgrounders, key messages, FAQs, digital content and internal communications pieces, meeting presentations
  • Coordinate activities and events with various stakeholders and manage supporting vendors
  • Oversee monitoring for account teams as needed
  • Keep clients informed and clearly communicate POV to clients – both written and oral
  • Manage timelines/deadlines; create project trackers/track deliverables
  • Manage budgeting, forecasting (or be ready to learn)

Job Requirements

  • 5-7 years of experience in healthcare or the pharmaceutical industry (agency experience preferred), and a bachelor's degree in public relations, communications or a related field
  • Client relations expertise and familiarity with branded pharmaceutical product and large scale campaigns are preferred
  • Able to juggle/prioritize multiple priorities
  • Oncology experience not required but helpful 
  • Ability to multi-task and perform under pressure in a fast-paced (but fun and supportive) environment
  • Must have strong attention to detail, excellent written and oral communication/presentation skills, including experience with client communication
  • Must be high energy, enthusiastic and have a passion for healthcare/life sciences



I understand that if I am made an offer of employment, it will be conditioned on my demonstration  I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.   

IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions.  I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely-held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands.

Chamberlain is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We’re able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.


WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer

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