Senior Engagement Manager

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Updated: July 27, 2022
Location: New York, NY, United States
Job ID: 138200

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You’re driven, resourceful, and above all else - remarkably smart.

You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.

An Engagement Manager is a people manager with day-to-day oversight of multiple client projects.  Expectations include the ability to build relationships (internally and externally), identify client needs, design strategic and innovative solutions, and deliver client contracts on time and on budget.  As a member of the management team, an Engagement Manager is responsible for ensuring a superior client experience while developing the skills and supervising the work of consulting staff team members.


You’ll join The Commercial Advisory Group within Syneos Health Consulting. You will help clients maximize the commercial value of their assets, portfolio, and organization through three focus areas: setting corporate direction, evaluating options, and pursuing a strategic path. 

  • Coach and mentor junior team members to extend their skills and responsibilities as appropriate, conduct performance reviews & support overall recruitment/retention efforts.  
  • Develop business strategy through conducting primary and secondary research relating to Product Portfolio & Planning including forecasting revenue, market sizing and regression.
  • Work directly with clients and Managing Directors to set project objectives, develop analytical frameworks, manage team responsibilities, and maintain timeline.
  • Elevate new business opportunities through the identification of follow-on work, product enhancements or additional service offerings.
  • Understand the critical issues affecting the client and communicate key insights and recommendations based upon the case teams research and analysis.
  • Leading team members in complex analysis and problem-solving including problem structuring, analytical techniques, synthesis, and client implications.
  • Develop/deliver concise, impactful presentations for external and external stakeholders.

Job Requirements

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:

  • Advanced degree (MBA or other professional degree highly preferred)
  • 5+ years of experience in life science consulting, with increasing levels of responsibility/exposure to senior leadership
  • Experience in creating and evaluating commercial strategy for pharmaceutical brands
  • 2+ years of management/leadership experience in a consulting firm
  • Strong presentation, storyboarding and PowerPoint skills
  • Open, positive, and collaborative working style, capable of working across multiple different teams and disciplines.
  •  The drive for self-development, the ability to collaborate, and an action-oriented work ethic

I understand that if I am made an offer of employment, it will be conditioned on my demonstration  I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.   

IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions.  I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely-held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands.


At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re a part of the big picture. We work hand in hand to guide pre-market development through post-market commercial strategy. Knowledge sharing across advisory groups unlocks the innovation and unique strategies our end-to-end commercialization projects require. Our collaborative mindset means every project is a chance to solve a new challenge, learn from your teammates, become better-rounded, and evolve your career.

WORK HERE MATTERS EVERYWHERE | How will you accelerate biopharmaceutical commercialization?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)


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