Veeva Vault System Administrator

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Updated: March 7, 2022
Location: Buenos Aires, B, Argentina
Job ID: 139699

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This position will provide administrative and business process support for Veeva Vault Promomats related activity for Syneos Health assigned clients. The candidate will collaborate closely with Syneos Marketing and Compliance departments along with the client team members and other third party vendor representatives to gather and develop specific Vault requirements and MLR workflows. Will also work with and provide support to client agencies for content management with Vault. Candidate will also be responsible for releasing all media to production in accordance with established project timelines and procedures.


Key Job Responsibilities:

(Duties may include, but not limited to all or some of the following)

  • Veeva Vault Promomats System Administration and Support
  • Responsible for configuring workflow changes, lifecycles, security, doc types, etc.
  • Handle all escalations for workflow issues and other reported items
  • Document Management
  • Manage Users, and related licensing
  • Manage Veeva Vault release cycles
  • Participate in internal and external training opportunities
  • Participate in User Acceptance Testing

Job Requirements

Job Qualifications:


Required          4 Year college degree or equivalent experience



  • 2+ years of Veeva Vault (Promomats) system administration experience
  • 5+ years experience in the biotech / pharma space
  • Good working knowledge of the Medical, Legal Review process within the industry
  • Experience with system and application monitoring
  • Experience in managing vendors and business partners
  • Technical proficiency with analytics systems and Excel, PowerPoint, and Word applications
  • Able to work self-supported (to produce documents and take action independently, with low level supervision)
  • Good Oral and Written Communication Skills
  • Good Organizational Skills
  • Good Presentation Skills
  • Skill in troubleshooting and problem solving.


  • Veeva Vault Certified Administrator
  • Experience in Veeva CRM supporting Pharma Sales, or Managed Care, or Medical based teams

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