Director of National Accounts

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Updated: January 29, 2022
Location: Dallas, TX, United States
Job ID: 139139

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You provide the vision, set the pace and inspire success.

You’re bold, empathetic, and very resourceful, especially when results are at stake. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the science behind our client’s products and build lasting business relationships. Such talent and passion make you the right fit for this unique sales role with  Syneos Health.



You're ahead of the curve in market access trends and market dynamics.

The National Director – Trade will manage distributor and specialty pharmacy customers for the client’s branded products by providing tactical and strategic guidance to manage accounts including:  distribution of new and existing products, create and manage return policies, negotiate and manage MSAs, create and execute marketing programs, collaborate with the market access team and troubleshoot field sales issues, maintain corporate compliance.


This role reports to the National Business Director – Market Access and will work closely with VP, US Commercial, Finance, Legal, Compliance, Regulatory, Manufacturing and Marketing


Job Responsibilities:

  • Manage distributor and specialty pharmacy MSAs for a limited distribution network model
  • Establish KPIs to optimize our distribution model and specialty pharmacy performance
  • Perform QBRs with the appropriate distributors and specialty pharmacies
  • Assess distribution model and determine if new distributors or specialty pharmacies should be added or removed
  • Collaborate with Finance to ensure appropriate billing per the MSA
  • Collaborate with Finance to ensure appropriate chargebacks
  • Conduct analysis of current MSAs to determine if they are in line with industry standards and are optimizing profitability
  • Effectively communicate new product or new formulation information to the distributors and specialty pharmacies
  • Effectively communicate all pricing changes to the distributors and specialty pharmacy
  • Collaborate with Market Access on efficiencies and delivery



  • Analytical, understanding MSAs and SOWs
  • Excellent judgement and strategic business management skills with ability to make short and long-term business decisions
  • Experience in developing, negotiating, and managing contracts with distributors and specialty pharmacies
  • Ability to lead with and without authority
  • Proven ability to build credible and strong relationships

Job Requirements

Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:S/BA Degree required

  • 10 + years in commercial biotech/pharmacy
  • 5 + years of experience in trade distribution, and specialty pharmacy
  • Proven experience building, maintaining, and leveraging relationships
  • Advanced SOP, regulatory, and compliance knowledge
  • COVID-19 vaccine required

I understand that if I am made an offer of employment, it will be conditioned on my demonstration I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.   ​


IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions.  I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re empowered to exceed your sales goals with the autonomy you need to over deliver. We’re dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Syneos Health has launched more sales teams in the last 5 years across all major Therapeutic Areas than the top 25 pharma companies combined. By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

| How will you accelerate pharmaceutical sales?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)


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