Contract Manager

Updated: January 17, 2022
Location: New York, NY, United States
Job ID: 138764

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You provide the vision, set the pace and inspire success.

There is one thing you do that is exceptional: lead. You formulate a plan and focus your team to solve the unsolvable, beat the unbeatable and come out on top. Your capacity to creatively strategize, motivate , and elicit achievement makes you the right fit for this vital Contract Manager role with Syneos Health PR Group.



  • Support Communications COO in day to day contract management and process improvements
  • Own the relationships with Syneos Procurement and Syneos Legal on behalf of USPR – with the plan to expand to all of Communications
  • Leverage expertise to architect and implement new ways of working across communications
  • Improve and advance processes and capabilities in the contract management space
  • Ensure contracts are executed in a timely manner, addressing all client needs and requirements
  • Own and improve the vendor contracting process
    • Establish NDA/CDAs
    • Partner with procurement on vendor qualification and risk assessments
    • Liaise between Syneos legal and vendor legal teams
    • Advise business on potential risk and adjust contract language accordingly
  • Own and improve the client contracting process
    • Establish NDA/CDAs
    • Partner with legal and finance on client risk assessment and set up
    • Liaise between Syneos legal and client legal teams
    • Advise account teams in SOW development
    • Negotiate rates/agreements with clients
  • Create and maintain a database for tracking contract history, rate reviews and procurement events – working to minimize consolidation risk and stay ahead of expirations
  • Assess client profitability and provide strategies for improvement
    • Initiate rate reviews with existing clients – provide account teams with analysis and advice on proposed rate structures and contract terms
    • Manage and apply benchmarking data across Communications
  • Facilitate freelancer/independent contract set up
  • Revamp conflict check process
  • Support RFI/RFP responses
  • Demonstrate understanding of the dynamics and working of the agency’s process as it relates to the client’s business
  • Stay up to date on Syneos contract and contracting process changes and communicate out to PR organization

Job Requirements

  • Bachelor’s degree
  • 5-7 years experience
  • Experience managing client and/or vendor onboarding
  • Demonstrated knowledge of key contract language and risk assessments
  • Excellent communication skills, both verbal and written
  • Detail oriented and strong time management
  • Ability to manage across diverse set of stakeholders

As a healthcare company we have an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities, unless an exemption can be confirmed based on a medical condition or sincerely held religious belief. Submission & Approval of an Exemption does not guarantee that an exemption can be accommodated.

At Syneos Health Public Relations, the possibilities are infinite. Because of our “no walls, no limits” philosophy and entrepreneurial spirit, our employees have the opportunity and potential to work on projects beyond their years of experience. The only limitations here are those that are self-imposed, and we make sure to reward staff based on talent, not title.

Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health™, our agencies — consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications — are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)


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