Bilingual Patient Engagement Liaison

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Updated: January 28, 2022
Location: Dallas, TX, United States
Job ID: 138643

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You’re a nurse, a patient advocate and an educator—and you excel at every one of them.

If there’s one thing your years of clinical training and patient education have taught you, it’s how to manage priorities, and move seamlessly from one challenge to the next. You get people to listen to your wise advice, and to overcome their fears of new and existing medical therapies by instilling confidence and sharing expertise while displaying passion. It’s time to turn those diverse talents to an exciting new field, and become an integral part of the Clinical Education team with Syneos Health.


As a Patient Engagement Liaison, you will serve as an educational resource for local advocacy groups and their patient members. You will liaise with community-based advocacy and patient groups and their constituents on unbranded programs, resources, support and services.

You will play an integral part in helping establish relationships in patient communities. All of this will be executed in close collaboration with Advocacy Alliance and Development, Medical, legal and compliance.

The key responsibilities of the position are:

  • Help ensure patients receive important information about their disease and be in a position to have meaningful discussions with their healthcare providers
  • Deliver helpful educational information pertaining to the disease states to patients and advocacy groups at various sponsored events
  • Develop and maintain professional relationships with local and regional advocacy groups
  • Fund and staff and unbranded exhibit booths at a PAG or External Organization events
  • Provide local insights to inform development of educational materials for patient engagement and patient support services that address unmet needs within the patient community

Job Requirements

Basic Qualifications:

  • BA/BS in Nursing or related health care field of study
  • Bilingual Spanish 
  • Minimum of 3+ years’ experience in pharmaceutical and/or health care industry
  • Patient Care experience
  • Varied experience in a range of roles, job functions, and/or business units
  • Specialty biology experience required
  • Experience working externally with health care providers and/or patient advocacy groups
  • Must be located within 50 miles of a major airport due to size of geography and amount of travel required
  • Ability to work effectively across a matrix environment and influence without formal authority
  • Passion for addressing unmet needs within the patient community
  • In depth understanding of the HQ-approved educational presentations
  • Ability to travel extensively in multi-state territory (>50%)
  • Overnight and weekend travel will be required for role.

Interviews may be conducted in person at an on-site interview location. For any in person interviews, local Covid safety guidelines will be followed. 

I understand that if I am made an offer of employment, it will be conditioned on my demonstration that I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.   

IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with health care providers and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions.  I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely-held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands. 

At Syneos Health, we believe in providing and environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.  By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

WORK HERE MATTERS EVERYWHERE | How will you accelerate improving patient outcomes?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)


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