Institutional Account Manager

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Updated: December 13, 2021
Location: Phoenix, AZ, United States
Job ID: 138530

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Do you have a noticeable passion for results?

You’re bold, empathetic, and very resourceful, especially when results are at stake. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the science behind our client’s products and build lasting business relationships. Such talent and passion make you the right fit for this unique Institutional Account Manager role with Syneos Health.





This opportunity is with our Deployment Solutions team, which partners with top-tier pharmaceutical, medical device, and biotechnology companies to develop and execute sales and marketing strategies that deliver. This role will provide critical oversight on matters related to the project and be responsible for building external relationships with recognized experts, HCPs, and prioritizing external stakeholders in the therapeutic area and integrated health care systems. Develop deep product, and competitor knowledge, as well as understand local and regional market trends. Assist and coordinate critical activities with physicians and office staff through the drug initiation process, product training, patient support programs, and follow-up where applicable. Collaborate and partner with peers in the sales organization, brand team, and other support partners to deliver an extraordinary customer experience. Manage the planning, execution, and attendance of speaker programs, along with business travel as needed.  As an Institutional Account Manager you will:

  • Develop deep product, and competitor knowledge, as well as understanding local and regional market trends
  • Develop a broad understanding of institutional customers and business processes that support appropriate access to your product
  • Drive critical activities at target accounts including formulary adoption and inclusion on surgical protocols and/or order sets
  • Assist institutional customers with reimbursement filing requirements (e.g., codes, forms) for the specific settings of care (i.e., inpatient, outpatient, ambulatory surgical center)
  • Collaborate and partner with peers in the sales organization, brand team, and other support partners to deliver an extraordinary customer experience

Job Requirements

Along with a results-oriented mindset, self-assurance, and an encouraging manner, the ideal candidate has:

  • Bachelors Degree
  • 5+ years of Pharmaceutical sales experience
  • 1+ years of Hospital Sales experience is highly preferred
  • Product launch experience within the last 4 years is preferred
  • Past success managing P&T formulary process
  • Experience developing, implementing, executing customer relationships, and measuring success with account plans
  • Experience working independently or in a team environment
  • Ability to travel and possess a valid driver’s license to drive to assigned healthcare accounts, unless otherwise specified

Interviews may be conducted in person at an on-site interview location. For any in-person interviews, local Covid safety guidelines will be followed.

As a healthcare company, we have an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities unless an exemption can be confirmed based on a medical condition or sincerely held religious belief. Submission & Approval of an Exemption does not guarantee that an exemption can be accommodated.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re empowered to exceed your sales goals with the autonomy you need to over-deliver. We are dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Syneos Health has launched more sales teams in the last 5 years across all major Therapeutic Areas than the top 25 pharma companies combined. By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

WORK HERE MATTERS EVERYWHERE | How will you accelerate pharmaceutical sales?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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