Field Educator

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Updated: December 3, 2021
Location: Albany, GA, United States
Job ID: 138289

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You’re driven, resourceful, and above all else - remarkably smart.

You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.


The Field Educator is primarily responsible to educate and create awareness with key patient care team members involved in the treatment and administration of our client’s novel monoclonal antibody therapy cocktail to treat COVID-19, including HCPs (may include PCP’s, ER, ID’s etc) as well as other stakeholders critical in supporting administration (infusion centers, nurses etc).

The Field Educator will engage with key accounts and HCP’s/allied care givers responsible for product administration and patient monitoring, both proactively and reactively, virtually and face to face, to educate on the clinical data for use in appropriate patients as well as administration logistics.

Additional responsibilities include collaborating and partnering with peers in the commercial organization, brand team, and other support partners to deliver an extraordinary customer experience. Engage in meaningful dialogue that addresses the needs of the health provider and patient and utilizing strong interpersonal skills to establish relationships of trust that allow for directed probing to uncover the customer's needs and develop solutions within the framework that meet these needs.

The candidate will accomplish this in compliance with all policies and procedures governing the promotion of pharmaceutical and biologic products in the US.

Job Requirements

Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:

  • 5+ years of Pharmaceutical Sales experience
  • 2+ years of Hospital Sales/IDN/account based selling
  • Critical care or infectious disease experience preferred
  • Proven track record of success and achievement
  • Strong understanding of how hospital products are purchased, ordered and administered which include knowledge of the formulary process and reimbursement policies
  • Must exhibit strong experience developing, implementing, executing, and measuring success with account plans
  • Proactively identifies customer style/behavior and adapts quickly all aspects of selling approach
  • Understands and leverages findings to develop sales strategies. Consistently exemplifies ability to sustain elevated expectations. Takes ownership by resolving problems and thinks of implication on the larger organization
Interviews may be conducted in person at an on-site interview location. For any in person interviews, local Covid safety guidelines will be followed.

As a healthcare company we have an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities, unless an exemption can be confirmed based on a medical condition or sincerely held religious belief. Submission & Approval of an Exemption does not guarantee that an exemption can be accommodated.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.  By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

WORK HERE MATTERS EVERYWHERE | How will you accelerate pharmaceutical sales?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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