Account Director

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Updated: December 2, 2021
Location: Nationwide
Job ID: 138132

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You are organized, driven, and thrive in an ownership position.

You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Account Director role with Cadent Medical Communications.

The AD reports to the SVP, Management Supervisor of a new practice unit of Cadent, under the Syneos Health umbrella. This is a leadership role within the Team with the primary responsibility to help develop this new company that will focus on facilitating and supporting productive relationships between advocacy organizations and the pharma/biotech industry.

This individual will be required to work both with industry and advocacy contacts to grow the business model and includes significant day-to-day contact and outreach to build foundation for the business. As this is a new venture, the ideal candidate will have an entrepreneurial spirit and flexibility to take on strategy, research, account management, program development, proposal writing and collaborating with internal resources to execute programming as needed. 

This role has significant opportunity to help shape our ongoing success, strategy, processes, organization, and initiatives. Strong leadership, general management, organizational and project management skills are a must to manage multiple relationships and programs across multiple domains for our pharma and advocacy clients.  


  • Conduct outreach, schedule and present at new business meetings with advocacy or pharma contacts
  • Conduct research on the advocacy landscape, organizations, and partnership opportunities for pharma clients
  • Ideate and create programming that supports advocacy mission/community audiences that strategically aligns with unmet needs and potential funding opportunities
  • Craft proposals/presentations for pharma/advocacy clients including funding/sponsorship models
  • Coordinate with internal departments (Editorial, Finance, Accounts, Scientific Services, Meetings, Digital, etc) across Cadent for implementation of contracted programs
  • Manage day-to-day operations of the growing company and train new staff as they are brought on based on future company development
  • Liaise with cross-Syneos partners in Clinical and Commercial companies to support advocacy needs, business development and other opportunities as they arise


Job Requirements

  • Approximately 7-10 years’ relevant experience in advocacy, healthcare education, community services, clinical practice and/or pharma/biotech industry (required)
  • Strong and demonstrable management skills building long-term relationships within the healthcare/advocacy community (required)
  • An undergraduate degree in a clinical/social services, health-related field, education or communications. (preferred)
  • Previous experience in rare disease and/or voluntary health organizations/patient advocacy or related field (preferred)
  • Successful track record in strategic planning, program implementation, consensus building and relationship building. (required)
  • Ability to travel as necessary to conference, client meetings and program execution (required)
  • Comfortable interacting with families from diverse disability, cultural and economic backgrounds (required)
  • Ability to lead and manage external stakeholder groups (preferred)
This position excludes CO applicants.

As a healthcare company we have an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities, unless an exemption can be confirmed based on a medical condition or sincerely held religious belief. Submission & Approval of an Exemption does not guarantee that an exemption can be accommodated.

At Cadent Medical Communications, our workplace is flexible, family-oriented and places high importance on work-life balance. The engaging and rewarding nature of the work that we do is evident in the enthusiasm employees bring to the office every day. Overall, Cadent has a commitment to integrity, a commitment to client satisfaction and a commitment to employee satisfaction and development.

Cadent Medical Communications is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We’re able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled) 

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