Clinical Nurse Educator

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Updated: February 24, 2022
Location: Sacramento, CA, United States
Job ID: 137849

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You’re a nurse, a patient advocate and an educator—and you excel at every one of them.

The Nurse Navigator will be responsible for the clinical education initiatives to patients and HCP offices for the treatment of Crohn’s Disease/Ulcerative colitis.

If there’s one thing your years of clinical training and patient education have taught you, it’s how to manage priorities, and move seamlessly from one challenge to the next. You get people to listen to your wise advice, and to overcome their fears of new and existing medical therapies by instilling confidence and sharing expertise while displaying passion. It’s time to turn those diverse talents to an exciting new field, and become an integral part of the Nurse Navigator Clinical Education team with Syneos Health.


The Nurse Navigator (NN) will play a key role in the education of patients by providing telephonic support and assist in coordination of available resources to patients with Crohn’s disease who have been prescribed a medication. In addition, the NN will conduct educational programs within HCP offices, conduct peer to peer educational programs, and provide patient follow up pre and post infusion and injection training within their assigned territory. The NN will utilize using their professional expertise, relationships and clinical training in the implementation of an education plan.

  • Provide in person and virtual support to patients newly prescribed Product for Crohn’s Disease/UC
  • Maintain flexibility to vary assignments whether telephonic, in-home or video injection training in order to accelerate disease state awareness for patients and care givers.
  • Integrate compliantly, with sales professionals, reimbursement specialists and other matrix partners with the goal of optimizing patient experience.
  • Master all aspects of the disease state and knowledge of patient resources as it applies to Crohn’s and Ulcerative Colitis medications.
  • Ability to work within complex technologies with ability to complete/balance several tasks at once maintaining focus and accuracy in order to provide patient support through the approved, designated call cadence.
  • Acts as liaison to various patient resources pre and post infusion and throughout the patient’s participation in the NN program. Follow up via telephone/video support to patients undergoing treatment for Crohn’s Disease/UC.
  • Accurately and timely documents all interactions with patients and HCPs daily and completes all reports and written assignments in a timely, accurate and thorough manner

Job Requirements

Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:

  • Hold an active Registered Nurse license in good standing and be licensed in the state in which you are applying for the role.

  • Bachelors Degree Required
  • Rheumatology, Gastroenterology and/or Crohn’s/UC disease experience preferred.
  • Minimum of two years industry experience preferred.
  • Prior experience with virtual or home care experience is highly preferred.
  • Ability to travel locally up to 25%.
  • Excellent presentation/organizational and technology skills.
  • Strong teamwork abilities.
  • Above average computer skills: PowerPoint, Excel, Word.
Interviews may be conducted in person at an on-site interview location. For any in person interviews, local Covid safety guidelines will be followed. 

I understand that if I am made an offer of employment, it will be conditioned on my demonstration that I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.   

IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with health care providers and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions.  I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely-held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands. 

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.  By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

| How will you accelerate improving patient outcomes?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

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