Updated: October 13, 2021
Location: Phoenix, AZ, United States
Job ID: 137181
You’re a nurse, a patient advocate and an educator—and you excel at every one of them.
If there’s one thing your years of clinical training and patient education have taught you, it’s how to manage priorities, and move seamlessly from one challenge to the next. You get people to listen to your wise advice, and to overcome their fears of new and existing medical therapies by instilling confidence and sharing expertise while displaying passion. It’s time to turn those diverse talents to an exciting new field, and become an integral part of clinical education with Syneos Health.
The Engagement Center Tele-Nurse is responsible for providing inbound and outbound customer support for the Clozapine REMS Program. Duties include but are not limited to receiving and managing calls that have medical context and to completing tasks related to the follow up of these calls. The Engagement Center Tele-Nurse will identify any areas that are potentially troublesome and follow up with the Stakeholder to ensure that the issue is resolved, respond to Stakeholder inquiries and provide education or information.
We are looking for Tele Nurses to fill the 11:30-8:00 PM EST (8:30-5:00 PM PST) shift.
Key Job Responsibilities:
Duties may include, but not limited to all or some of the following
Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:
Interviews may be conducted in person at an on-site interview location. For any in person interviews, local Covid safety guidelines will be followed.
At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.
Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re empowered to exceed your sales goals with the autonomy you need to over deliver. We’re dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Syneos Health has launched more sales teams in the last 5 years across all major Therapeutic Areas than the top 25 pharma companies combined. By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.
WORK HERE MATTERS EVERYWHERE | How will you accelerate pharmaceutical sales?
Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Discover what our 27,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients’ lives around the world. Selecting us as an employer secures a career in which you’re guaranteed to: