Recruiting Manager - Engagement Center

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Updated: November 8, 2021
Location: Somerset, NJ, United States
Job ID: 136286

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Do you have a noticeable passion for results?

You’re bold, empathetic, and very resourceful, especially when results are at stake. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the science behind our client’s products and build lasting business relationships. Such talent and passion make you the right fit for this unique Virtual Sales Manager role with Syneos Health.


The Associate Director, Engagement Center will have responsibility to manage and develop the current recruitment strategy and account management of our Engagement Center recruiting as well as individual responsibility for the full life-cycle recruitment for employees from entry-level to leadership role.

  • Working closely with the Director for US Teams & Account Management on the recruitment strategy for the Engagement Center as well as managing and developing a recruiting associate
  • Lead full-cycle recruitment projects including: expectation setting, profile development, timelines, branding & sourcing strategies, selection of screening and assessment tools and processes, execution, communications and metrics and reporting
  • Be fully accountable from launch to project close and serve as the main point of contact for client, recruiting team and other internal departments
  • Develop focused sourcing and assessment strategies for the Engagement Center
  • Create strategic talent partnership with internal and external management team to ensure best practices and optimum assessment strategies by project
  • Develop strategy and utilize a variety of recruitment tactics to attract and assess diverse talent for multiple specialty areas
  • Develop and maintain consistent relationships with professional organizations, healthcare-focused networking associations to attract qualified talent and develop specialized candidate pipeline
  • Effectively coach hiring managers on interview and selection process
  • Participate in assessment centers and hiring events as well as professional networking events to increase candidate pool and employment branding.
  • In partnership with recruitment branding drive employment advertising and branding opportunities on Job Boards and conduct active sourcing of all applicable resume databases.
  • Proactively build talent pipelines of diverse talent related to current openings and potential new business initiatives
  • Drive business through business analytics and metrics and reporting including quality, and quantity reporting and project reports that help guide business decisions

Job Requirements

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:

  • Bachelor’s Degree or the equivalent combination of education and experience
  • Experience recruiting in customer service, call center or engagement center a must with experience within healthcare and agency recruiting highly preferred
  • Full-cycle recruitment experience in a fast-paced environment
  • Proven track-record demonstrating full-life cycle recruiting for multidisciplinary positions preferably within a Life Sciences organization
  • Strong relationship building skills and the ability to interact with candidates and leadership at all levels
  • Sound understanding and use of applicate tracking technologies
As a healthcare company we have an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities, unless an exemption can be confirmed based on a medical condition or sincerely held religious belief. Submission & Approval of an Exemption does not guarantee that an exemption can be accommodated.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re empowered to exceed your sales goals with the autonomy you need to over deliver. We’re dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Syneos Health has launched more sales teams in the last 5 years across all major Therapeutic Areas than the top 25 pharma companies combined. By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

WORK HERE MATTERS EVERYWHERE | How will you accelerate pharmaceutical sales?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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