Director, Risk & Program Management Solutions

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Updated: November 8, 2021
Location: Morrisville, NC, United States
Job ID: 135439

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You’re driven, resourceful, and above all else - remarkably smart.

You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.


You’ll join The Risk And Program Management Group within Syneos Health Consulting. You will assist pharma consortiums in facilitating the myriad legal, financial, and operational risks and nuances of program management. 

More specifically: 

A Director within the Risk and Program Management Advisory Group is an experienced thought leader in the biopharmaceutical industry and a trusted advisor to clients with accountability for defining and implementing the RPM technology strategy and roadmap.  As a visible leader in the Consulting business, the Director drives commercial success by helping secure profitable business, creating leads, and explaining to clients how our differentiated technology strategy fuels their success.  In addition, the Director will leverage subject matter expertise and business relationships to identify industry trends and incorporate them into client work, thought leadership, and new service offerings.

RM Solutions
  • Establishes the RM technology strategy and defines roadmap to deliver upon the Syneos Health RM business strategy
  • Partner with key internal groups and external vendors to create solutions which are aligned with our RM service vision and technology strategy
  • Oversight of all RM technology projects
  • Translates RM industry needs into business solutions and supporting technology capabilities
  • Provide technical leadership for a broad set of RM data solutions

 Awareness and Outreach  

  • Maintains broad understanding of Health Information Technology (HIT) capabilities and direction
  • Cultivates strong external relationships with RM technology experts and relevant industry groups
  • Coaches and trains RIS business teams on RIS solution matters
  • Maintains strong knowledge in RM and PV quality topics (legislation, regulations, guidance, industry info, etc.), and updates leadership with relevant details
  • Demonstrates specialized subject matter expertise regarding RIS activities

 REMS Operations Office

  • Key member of the cross-functional REMS Operations Office (ROO)
  • Drives broad organizational understanding regarding ROO and REMS Integrated Solution (RIS) capabilities
  • Establishes RM technology metrics and provides periodic updates to leadership and during ROO meetings

 Business Development

  • Provides support for RIS sales process, responses to RFPs, and bid defenses
  • Develops and maintains materials to explain the differentiated Syneos Health GRM technology strategy, capabilities, and outcomes
  • Seeks opportunities to drive additional business by expanding RIS service offerings
  • Reviews RIS vendor agreements


  • Represents the RIS business team on the development of relevant company policies, procedures, and process improvement initiatives
  • Maintains highly effective working relationships with internal stakeholders (e.g. Commercial Innovation and Solutions, Corporate Quality, Business Technology, Data Privacy, etc.)
  • Other duties as assigned

Job Requirements

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:

  • Bachelor’s degree in a science/health care field, or equivalent with significant experience (7+ years)
  • Comprehensive experience leading the delivery of Risk Management (RM) technology solutions
  • Strong knowledge regarding post-marketing pharmacovigilance regulatory requirements
  • Previous experience working on RM programs is essential
  • Computer literacy commensurate with job requirements (Microsoft Office suite; basic SharePoint proficiency)
  • Possesses cultural sensitivity to allow effective communication with stakeholders from diverse cultural backgrounds
  • Significant experience operating in a cross-functional environment
  • Ability to act independently and proactively
  • Strong organizational, presentation and interpersonal skills
  • Excellent team building skills

As a healthcare company we have an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities, unless an exemption can be confirmed based on a medical condition or sincerely held religious belief. Submission & Approval of an Exemption does not guarantee that an exemption can be accommodated.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re a part of the big picture. We work hand in hand to guide pre-market development through post-market commercial strategy. Knowledge sharing across advisory groups unlocks the innovation and unique strategies our end-to-end commercialization projects require. Our collaborative mindset means every project is a chance to solve a new challenge, learn from your teammates, become better-rounded, and evolve your career.

WORK HERE MATTERS EVERYWHERE | How will you accelerate biopharmaceutical commercialization?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)


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