Account Director

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Updated: December 8, 2021
Location: New York, NY, United States
Job ID: 134318

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You are organized, driven, and thrive in an ownership position.

You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Account Director role with Chamberlain Healthcare PR.

Chamberlain is a leading global healthcare public relations agency that is uniquely focused on serving the needs of the health sector. For 25 years, Chamberlain has worked to redefine and shape the standards by which health information is communicated. As counselors in this complex and evolving environment, we are passionate about making science make sense to empower and inspire our audiences to take action and make informed healthcare decisions.



  • Priority focus will be working hand-in-hand with VP & SVP to oversee and execute activities across various work streams
  • Mentoring and managing members of the team, ensuring they are set up for success and are building capacity and confidence in managing their projects
  • Serve as strategic counselor and resource who can build client’s trust and confidence
  • Experience in using LMR review systems (e.g., Veeva)
  • Regularly engage with client teams and collaborate with partnering agencies, vendors, shared services and other third-parties
  • Tracking and reporting account metrics and finances
  • Developing smart, thoughtful strategic recommendations

Job Requirements

  • 6-8 years of experience in preferably in healthcare or the pharmaceutical industry, and a bachelor’s degree
  • Able to juggle/prioritize multiple priorities
  • Ability to multi-task and perform under pressure in a fast-paced (but fun) environment
  • Ability to maintain effective working relationships with clients, internal staff and third-parties
  • Individual should be a self-starter/self-motivator
  • Support budget management and monthly billing process
  • Writing, organization, logistics, collaboration, and oral communications are important
  • Must have strong attention to detail, strong persuasive presentation skills
  • Robust, cross-functional project management ensuring timely delivery of flawless materials and counsel to support corporate communications, patient and advocacy campaigns, scientific exchange and media relations
  • Review and oversee development of timelines, calendars, action plans, runs of show, agendas, call notes and overall account support materials
As a healthcare company we have an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities, unless an exemption can be confirmed based on a medical condition or sincerely held religious belief. Submission & Approval of an Exemption does not guarantee that an exemption can be accommodated. 

Ultimately, what sets Chamberlain Healthcare PR apart for both employees and long-standing clients are Chamberlain’s four key operating principles: simplify the complex; think strategically, adapt quickly; be creative and compliant; and stay nimble.

Chamberlain is part of Syneos Health Communications, the only healthcare communications network that is part of a company on the frontlines of healthcare. Our advertising, public relations, medical communications, digital, data science, research and market access specialists have the ability to tap the expertise of clinical and commercial colleagues worldwide to infuse programs with deep therapeutic and analytic insights. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled) 

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