Business Development Director Commercial Services

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Updated: January 13, 2022
Location: Munich, Munich, Germany
Job ID: 133609

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The Business Development Director Commercial Services is responsible for driving the growth and profitability of multi-channel solutions for Europe through both new and existing clients.  Taking responsibility for business development this individual will identify, develop, manage, and deploy revenue-generating solutions and strategies. Working closely with the Operations Director for the engagement centre they will ensure that solution implementation occurs in line with agreed WO requirements with regards to service specification and timelines.


• Responsible for business development to identify, develop, manage, and deploy revenue-generating solutions and strategies. To work independently and in cooperation with existing commercial BD teams
• Responsible for identifying, prioritising and targeting prospective new business leads while working within the broader organisational team to drive success of current client’s business growth
• Drive client success for Deployment Solutions and the Engagement Centre
• Collaborate with business leads and cross-functional commercial counterparts to ensure knowledge of current and future offerings, solutions, intellectual property etc. in order to compete and win in the market
• Review and manage pipeline information and client relationships with competitors to identify potential new business leads, growth opportunities or future competitive trends
• Document all activities in Syneos customer relationships management system for management view and oversight
• Work very closely with senior management and Deployment Solutions Business Development team members to identify, pursue and close deals
• Seek out opportunities to gain business from pharma and non-pharma health and well-being accounts
• Management and oversight of contract negotiations
• Lead all new business pitch opportunities generated, including identification of pitch team and forecasting and managing pitch costs
• Generate and manage outbound organic and inorganic business development outreach – may also be responsible for managing inbound non-proactive opportunities above and beyond her/his required target key accounts

Job Requirements

• Educated to degree level BA/BS required
• Experience in business development managing multiple clients and programs
• Pharmaceutical experience
• Experience working in outsourcing with strong healthcare industry knowledge
• Demonstrated analytical skills and sound decision-making abilities
• Experience in roles requiring contracting and budget management
• Success leading and managing multiple direct reports and client contracts
• Strong coaching and people development skills
• Ability to develop key business relationships
• Success leading internal teams with varied skill sets and competencies

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