Updated: September 13, 2021
Location: London, ENG, United Kingdom
Job ID: 134305
A new role within the EU omnichannel team, working across a wide range of areas including insight and research, experience design, product innovation and analytics. The associate consultant will work with the team members in each of these areas to support delivery of projects and ongoing programmes of work.
This will require a broad skillset and an eagerness to learn, but in turn will allow them to develop expertise across the full spectrum of skillsets that constitute omnichannel at Syneos.
As an associate consultant your role will be to work with the other members of the Kinetic EU team in order to support delivery of a wide range of client work, ranging from discrete insight and strategy projects to ongoing product innovation and measurement programmes.
In this capacity you will work across a number of areas:
A core focus of the role will be product innovation, working with the Product Lead to help define, design and oversee the ongoing development of various innovative digitally focused products. This would require an understanding of the principles of design thinking and web development, as well as strong client and project management skills.
A secondary focus will be insight and research, working with our Insight Lead to design and deliver customer insight projects covering both patients and HCPs – writing surveys and discussion guides, conducting interviews, analysing qual and quant data, and writing and presenting findings.
The role would also involve working with other members of the team on an ad hoc basis on areas such as omnichannel experience design, helping to identify the appropriate mix of channels and how they fit together, and measurement and analytics, working to define the appropriate metrics for a programme, then helping to analyse and optimize performance on an going basis.
Across all these areas, the following capabilities will be required on a regular basis:
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