Patient Access Specialist

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Updated: May 21, 2021
Location: Bakersfield, CA, United States
Job ID: 132359

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Do you have a noticeable passion for results?

You’re bold, empathetic, and very resourceful, especially when results are at stake. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the science behind our client’s products and build lasting business relationships. Such talent and passion make you the right fit for this unique sales role with Syneos Health. 


Reporting to the Patient Access Manager, the Patient Access Specialist (PAS) is responsible for the successful launch of Patient Access initiatives of our client within the assigned geographic territory.  The primary focus of the Patient Access Specialist is to leverage strategic insights within targeted interconnected inpatient/outpatient systems to achieve identified business objectives including formulary access, reimbursement support, care transition support, and site of care offerings across the Neuroscience portfolio.  Stakeholders could include customer targets within Integrated Delivery Networks, Hospitals, Pharmacies specializing in Mental Health, Community Mental Health Centers, and other community settings where mental health patient populations are manageds to ensure that the activities of the PAS contribute to the achievement of the objectives. 

Essential Functions:

  • Patient Access Specialists (PAS) will act as an extension of the HUB
  • Provide reimbursement education leveraging Patient Healthcare Information (PHI) to support the benefits investigation & prior authorization processes for Neuroscience products and administration/observation
  • Provide education of operational requirements per FDA, federal and state level requirements for the handling of a controlled medication
  • Provide reimbursement education leveraging patient healthcare information (PHI) for Neuroscience products
  • Direct customers to key education resources as needed, including HUB & reimbursement questions

Job Requirements

Along with demonstrated initiative, resourcefulness and a results-oriented mindset, the ideal candidate has:

  • Minimum of a Bachelor Degree is required, an MBA is preferred
  • Five (5) years of experience in Healthcare sales is required
  • Understanding and experience in the Access & Reimbursement landscape
  • 2+ years demonstrated in-depth knowledge of the mental health market highly preferred
  • Experience in building customer relationships, large account management or related expertise (targeting, developing, maintaining a customer base)
  • Preferably a working knowledge of the targeted geographical area with existing understanding of the local Healthcare environment (hospitals, systems, referral patterns) preferred
  • Demonstrated track record of achieving/exceeding responsibilities, goals and objectives
  • Ability to utilize customer relationships and develop traditional and non-traditional customer relationships to further business opportunities
  • Experience in working/leading cross-functional teams to coordinate and execute plans and projects
  • Consistent track record educating, strong interpersonal, negotiation and presentation skills
  • Demonstrated a working knowledge of FDA regulations on the promotion of pharmaceuticals and the reporting of adverse drug reactions
  • Current driver’s license and clean driving record.
  • Ability to travel overnight up to 30%

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re essential in solving and executing against today’s toughest commercialization challenges facing the world’s leading healthcare companies. From the very beginning, you’ll be supported by team members who, like you, aren’t afraid to try something new. You'll gain exposure and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing Market Access solutions to clients?

Syneos Health companies are affirmative action/equal opportunity employers Minorities/Females/Veterans/Disabled) 

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