Senior Program Coordinator

Updated: April 19, 2021
Location: Irving, TX, United States
Job ID: 131916

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Cadent Medical Communications specializes in high science, high touch peer to peer medical communications. The company excels in translating complex science into compelling messages that deliver value and action. Cadent builds relationships and collaboration between the biopharmaceutical industry and healthcare professionals.


Plans and executes all logistical elements of pharmaceutical speaker bureau meetings and Congress activities.  Senior Program Coordinators oversee the full program-planning process, including speaker and client communications, congress activity planning and asset management, venue and audio visual planning, audience management, material production and shipping, and financial reconciliation.  
Successful Senior Program Coordinators are excellent communicators, detail-oriented, proactive, and organized.  Duties of a Senior Proram Coordinator include, but are not limited to the following: 

  • Responsible for program management of up to 250 programs per year (based on specific client)
  • Builds understanding of and ensures client guidelines and business rules are followed
  • Manages budgets independently and ensures client and company guidelines are followed
  • Manage programs independently within any client or internal portals and platforms
  • Communicates independently with reps, speakers and vendors
  • Independently negotiates vendor contracts
  • Independently Secures audio visual based on client needs
  • Communicates and coordinates with our in-house travel agency regarding speaker travel needs
  • Responsible for ensuring programs are within client guidelines and budget post-program
  • Responsible for having difficult financial discussions with vendors pre-program and post-program
  • Ability to meet deadlines and communicate effectively and efficiently with coordinators/account services / management
  • Identifies deficiencies and proposes process improvements
  • Provides account backup as needed
  • May be required to travel on-site to programs 5 – 15% of the time (weekends may be required)
  • Assists in the training and development of new program coordinators and interns (as needed)
  • Ability to manage multiple clients
  • Ability to be a main team resource for internal client business rules, policies, processes, and client portals


Job Requirements

  • College Degree or equal work experience 

    2-4 years Meeting & Event Experience
  • Proficiency in Microsoft Office applications
  • Ability to travel 5 - 15% (weekends may be required)

This position excludes Colorado applicants.

At Cadent Medical Communications, our workplace is flexible, family-oriented and places high importance on work-life balance. The engaging and rewarding nature of the work that we do is evident in the enthusiasm employees bring to the office every day. Overall, Cadent has a commitment to integrity, a commitment to client satisfaction and a commitment to employee satisfaction and development.

Cadent Medical Communications is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We’re able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled) 

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