Updated: May 7, 2021
Location: Irving, TX, United States
Job ID: 131914
Cadent Medical Communications specializes in high science, high touch peer to peer medical communications. The company excels in translating complex science into compelling messages that deliver value and action. Cadent builds relationships and collaboration between the biopharmaceutical industry and healthcare professionals.
Plans and executes all logistical elements of pharmaceutical speaker bureau meetings. Program Coordinators oversee the full program-planning process, including speaker and client communications, venue and audio visual planning, audience management, material production and shipping, and financial reconciliation. As Program Coordinators grow within their role, they may manage up to 250 independently each year.
Successful Program Coordinators are excellent communicators, detail-oriented, proactive, and organized. Duties of a program coordinator include, but are not limited to the following:
Ensures client guidelines and business rules are followed
Manages budgets and ensure client and company guidelines are followed
Creates, prepares and sends various meeting correspondence to reps and speakers via email
Contacts requested venue or catering vendor for availability, pricing and menu options
Negotiates, draft, review, and sign venue contracts
Assesses audio visual needs and work with audio visual vendor to secure equipment (if applicable)
Works with in-house travel agency to book speaker air, hotel and car service arrangements
Secures itemized invoice/receipt from venue or caterer
Completes event reconciliation to verify compliance prior to submitting to Compliance & Finance Team
Saves all project-related emails and documentation in job tracking and/or shared drive
Scans and upload documents to server and database
Ability to coordinate multiple programs simultaneously
Ability to meet established deadlines
Ability to communicate clearly and effectively with coordinators/account services/management
Ability to identify deficiencies and propose process improvements
Ability to back up co-workers as needed
All other tasks as needed and approved by manager
When necessary, may be required to travel for on-site support (5-10%, weekends may be required)
Build understanding of speaker bureau program, administrative, and business operations and processes
Build understanding of client’s internal business rules, process, and policies
Manage programs within any client or internal portals and platforms
College Degree or equal work experience
0-3 years Meeting & Event Experience
Proficiency in Microsoft Office applications
At Cadent Medical Communications, our workplace is flexible, family-oriented and places high importance on work-life balance. The engaging and rewarding nature of the work that we do is evident in the enthusiasm employees bring to the office every day. Overall, Cadent has a commitment to integrity, a commitment to client satisfaction and a commitment to employee satisfaction and development.
Cadent Medical Communications is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We’re able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.
Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.
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