Senior Director, Launch and Field Excellence

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Updated: May 25, 2021
Location: Somerset, NJ, United States
Job ID: 131314

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If there’s one thing your preparation in earning your advanced degree has taught you, it’s how to evolve your expertise rapidly and stay at the forefront of your field. Forging new relationships and establishing rapport with thought leaders comes naturally to you and you like being around people. Poised and articulate, you are a listener, an educator and a gifted cultivator of new and exciting opportunities grounded in the science. You’ve got what it takes to be a Medical Science Liaison with Syneos Health.



The Senior Director, Launch and Field Excellence will assist with strategic alignment, development, delivery, & measurement of prioritized VAM initiatives to strengthen capabilities & ensure high performance.


  • Work with internal department heads and other Syneos Health divisions to provide integrated solutions and consistent policies and procedures across VAM
  • Strategic oversight & management of multiple VAM skills, competencies, and training through cross-functional collaboration
  • Establish & maintain a set of VAM Capabilities that draws from current practices & expectations on what constitutes Field Excellence and Performance
  • Measure program/platform effectiveness and create performance dashboards for all programs/platforms
  • Oversight of training and field resource platforms
  • Training – Align on content for initial training and continuous competency improvements as it relates to – Extensive and in-depth knowledge of the healthcare marketplace, Scientific Knowledge, Business Acumen, Engagement and Presentation Skills
  • Onboarding – Develop more robust, repeatable  process
  • Work with client to ensure availability of relevant scientific and additional resources in a timely manner, support infrastructure associated with access and utilization
  • Technology evaluation and platform enhancement/implementation to maximize VAM efficiency and interactions
  • Provide strategic oversight for key VAM Excellence initiatives
  • Liaise and assist with Systems delivery
  • Respond to identified issues and escalates as appropriate to ensure resolution

Job Requirements

Along with demonstrated initiative, resourcefulness and a results-oriented mindset, the ideal candidate has:


  • 5 Years of experience in pharmaceutical industry, leadership experience preferred
  • Experience working in Medical Affairs or Market Acces highly preferred
  • Demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes
  • Experience working in/across multiple functions
  • Proven track record of teamwork, leadership, timely decision making and results orientation in meeting business objectives
  • Project management competencies
  • Excellent interpersonal and communication skills (both written and verbal)
  • Six Sigma Certification Highly Preferred
  • Demonstrated success in large-scale cross functional initiatives
  • Demonstrated ability to achieve results in a highly matrixed organization
  • Ability to understand the competitive environment and translate opportunities into business actions
  • Proven track record of successfully managing multiple priority projects
  • Ability to exercise critical thinking skills: proactively identify issues, and address with solutions-oriented approach in fair and creative ways
  • Ability to operate effectively in a fast-paced constantly changing environment

At Syneos Health, we believe in providing an environment and culture in which our people thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.  By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

| How will you accelerate improving patient outcomes?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

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