Field Reimbursement Director

Updated: January 12, 2021
Location: Dallas, TX, United States
Job ID: 129773


You provide the vision, set the pace and inspire success.

There’s one thing you do that’s exceptional: lead. You formulate a plan and focus your team to solve the unsolvable, beat the unbeatable and come out on top. Your capacity to creatively strategize, motivate Field Reimbursement Managers, and elicit success makes you the right fit for a Field Reimbursement Director role with Syneos Health.


The Field Reimbursement Director (FRD) will be directly responsible for a Field Reimbursement Manager (FRM) team performance & strategy within an assigned geography. The FRM is responsible for market development and implementation of the coverage and reimbursement strategy that will maximize patient access within an assigned geographic area. You will:

  • With Sr. FRD support, provide high level strategic planning with client to address client needs
  • With Sr. FRD support, monitor contract and program performance
  • Direct oversight of Field Reimbursement Managers - recruit, interview, hire, and monitor team performance
  • Provide Reimbursement (coding, coverage any payment policy) coaching expertise on manufacturer products in all places of service
  • Ensure team provides reimbursement education to physician offices throughout the access journey
  • Ensure team follows client rules of engagement, delivers on Management By Objectives/metrics, and provides a high customer satisfaction experience
  • Monitor team performance submit timely field coaching reports
  • Educate direct reports on how to navigate & educate on required reimbursement models by utilizing an in depth understanding of Utilization Management criteria for both commercial and government payers, Assignment of Benefits and Medicare Part B or D options for reimbursement
  • Provide coaching to assigned team of Field Reimbursement Managers to ensure local patient access and achievement of MBOs
  • Identify prospective opportunity or coverage issue and communicate to your team and internal and external stakeholders including but not limited to HUB/Call Center, Market Access, Sales, and other field partners.
  • Work collaboratively to identify key accounts to overcome access barriers for key client stakeholders and ensure team supports with appropriate reach, frequency, and access goals
  • Participate in special projects and perform other duties, as required

Job Requirements

Along with demonstrated initiative, resourcefulness and a results-oriented mindset, the ideal candidate has:

  • Bachelor’s degree required, advanced degree or specific practice management experience preferred
  • Minimum of 5 years in reimbursement, sales, supporting a specialty or biologic product
  • Minimum of 3 years in management capacity required
  • Experience working with a patient centric HUB
  • Previous market access management experience preferred
  • Past success in launching products and execution of launch strategies and plans
  • Ability to travel and possess a valid driver’s license
  • Heavy travel required up to ~75%

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re essential in solving and executing against today’s toughest commercialization challenges facing the world’s leading healthcare companies. From the very beginning, you’ll be supported by team members who, like you, aren’t afraid to try something new. You'll gain exposure and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing Market Access solutions to clients?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)


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