Senior Project Manager

Updated: September 22, 2020
Location: New York, NY, United States
Job ID: 127409


The Senior Project Manager manages multidisciplinary teams to task and oversees the production of agency work across multichannel tactics. Responsibilities include: execution and management of multichannel projects through agency development processes, estimating and scope of work composition, budget and scope management, multichannel delivery expertise, team leadership and communication, creative problem-solving. Accountable as a client-facing operations position in the agency, to be able to clearly articulate every facet of tactical delivery to clients and agency counterparts. Responsible for overall quality of work, deadlines and budgets for agency projects and accounts. Is a key strategic partner on all brand teams.


Project Management

  • Effectively manages on-time, on budget delivery of projects for account(s) $2-5mm through use of appropriate resource and processes. Drafts statement of work, budget estimates and scope definitions for digital and traditional projects
  • Provides chronology of dates for development of multichannel projects including timing for each step of the development process.  Balances agency/client needs and consults appropriate team members for input/approvals of proposed timing scenarios 
  • May perform a client-facing role, taking the lead in walking internal stakeholders and clients through project schedules of critical dates, explaining and clearly articulating details embedded in estimates and statements of work. Understands and is able to manage client expectations in tandem with their agency counterparts

Multichannel Expertise

  • Possesses thorough knowledge and understanding of all multichannel projects; knows what it takes creatively to develop print and digital projects (project steps, capabilities, technologies, creative responsibilities and skills, QA/QC processes,)
  • Educates teams around the multichannel planning processes. Key contributor to ensuring traditional and digital pathways are aligned, that traditional and digital definition processes are applied and adhered to and that these processes are clearly understood by both internal team members and client stakeholders
  • Is a role model for digital and interactive capabilities across agency; shares knowledge, explains processes and creates awareness


Team Management

  • Mentors, trains and may directly supervise junior PM team members; review work product, estimates and timelines developed by junior team members
  • Facilitates daily/weekly status meetings and creates status documentation for internal and external parties as needed
  • Facilitates communication between team members in all phases of project development by ensuring all disciplines are kept abreast of action items, feedback, next steps, client communications/conference reports, project developments/status and direction etc. 
  • Acts as project lead and liaison with vendors as necessary
  • Prioritizes work for the internal teams; filters requests and assigns to appropriate resources based on defined criteria

Financial Management

  • Provides weekly financial health reports and recommendations; support forecasting, tracks run rates and identifies areas of risk
  • Estimates costs (fee and oops) associated with creative development/execution of interactive projects.  Secures outside costs and supervises development through completion for all interactive projects 
  • Manages scope and recommends/develops change orders when needed

Job Requirements

  • Bachelor’s degree or equivalent plus at least 4 years of relevant industry experience: Advertising or Interactive/Professional Services
  • Previous project management and project planning experience (3+ years)
  • Ability to collaborate closely with others in a team environment under tight deadlines
  • Outstanding communications skills
  • Superior organizational skills

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)



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