Senior Account Executive/Account Supervisor, Risk & Reputation Management

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Updated: August 7, 2020
Location: New York, NY, United States
Job ID: 126739


Syneos Health’s Reputation & Risk Management team is looking for an exceptional mid-level professional to join our rapidly growing communications practice. If you’re looking for a traditional PR position, stop reading now. But if you’re looking for a dynamic role in an ever-changing environment where learning and challenging yourself are encouraged—and expected—this job may be for you.

Who we are: We are a new and growing practice with diverse experience across health policy, legal communications, crisis management and consulting. Our clients are leading life-sciences companies that seek our communications counsel to help navigate through their most complex business challenges. We live and breathe healthcare—tracking trends, analyzing policies, and translating science. We take the approach that preparation prevents communications issues from becoming business problems: 80% of our client work focuses on proactive risk mitigation strategies, while 20% is rapid response.

We think our practice is the best of both worlds: a nimble “start-up” culture with immense opportunities to grow professionally and to inform into our evolving service portfolio while having regular access to Syneos Health Communications’ global network and resources.

Who you are: We’re looking for a self-described healthcare “nerd”—someone who wants to think about complex national (and global) healthcare issues and advise clients on communications implications. To succeed in this role, you need a knack for solving problems quickly and an ability to remain calm under pressure. Candidates we consider must have a proven track-record of rolling up their sleeves and gathering available information to formulate persuasive recommendations and action plans. Excellent writing and verbal presentation skills are required.

  • Self-informed news junkie with go-to outlets and knowledge of what drives the media
  • Confident problem-solver with a curiosity to learn
  • Calm equilibrium and quick thinking in the midst of an issue
  • Versatile, with flexibility to quickly re-prioritize assignments


What you’ll do: This is not an administrative role. We’re an “all hands on deck” kind of team and expect everyone’s help in solving problems, drafting points of view, and providing strategic counsel and the growth opportunity is enormous.  The person in this role will also:

  • Review news and media activity across stakeholders in the healthcare industry to keep team informed on key developments; flagging high priority issues in real time
  • Conduct ad hoc research to inform client strategies and develop practice case studies
  • Generate and coordinate original content to be distributed weekly to executives at leading life sciences companies
  • Proactively identify opportunities to streamline standard operating procedures for a growing practice
  • Manage client account financials

Job Requirements

What you need: Our ideal candidate will be able to work independently under tight deadlines with limited direction. Other key skills include:

  • Minimum 3+ years of experience (preferably past agency, consulting or healthcare)
  • Educational background in communications/media, journalism, business, or healthcare preferred
  • Capacity to process new information rapidly and make decisions based on limited information
  • Comfort working in cross-functional teams large and small and interacting with different people on a daily basis (including clients)

What you’ll get:
You’ll be joining a close-knit team with a wide range of experience who want to help you—and each other—grow and succeed.

  • Your voice will be heard – we want and need your good thinking
  • Opportunities to define and contribute to the future of the practice
  • Regular feedback in a culture of professional development and self-improvement
  • Open work environment designed to foster collaboration and creativity
  • Generous vacation and leave benefits, recognition bonuses, free lunch provided every day, and frequent sponsored social activities

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)

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