Updated: June 29, 2020
Location: Newtown, PA, United States
Job ID: 126229
OverviewYou’re driven, resourceful, and above all else - remarkably smart. You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.
The Engagement Center Support Specialist candidate is a results-driven individual with the ability to “close the deal” on the first call. Specialists will execute the client’s various marketing and commercial offer campaigns, with a sense of urgency, against defined target lists of prospective customers through phone and web engagements to achieve business goals/objectives. Successful candidates for this role should demonstrate strong cold-calling/direct selling skills and a hunger to pursue and acquire new customers and build a book of business. Specialists will need to develop a strategic plan of action for each campaign to drive results and achieve sales goals.
Since this is a buy and bill market, specialists will need to have the ability to navigate complex accounts to gain access to key stakeholders and decision makers, which may include, but are not limited to, healthcare providers and administrators (i.e. office managers, pharmacy buyers/directors, procurement, etc). Specialists will demonstrate the learning agility to quickly adjust and deliver appropriate marketing and commercial offer campaigns, messages and promotional materials to each respective audience.
Administration of territory information and compliance to reporting and regulatory requirements is imperative. Participation in training and development programs is required. More specifically:
High-Impact Communication, Influence & Persuasion, Business Acumen, Relationship Management, Learning Agility, and Trust/Credibility,
At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.
Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re essential in solving and executing against today’s toughest commercialization challenges facing the world’s leading healthcare companies. From the very beginning, you’ll be supported by team members who, like you, aren’t afraid to try something new. You'll gain exposure and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.
WORK HERE MATTERS EVERYWHERE | How will you accelerate biopharmaceutical commercialization?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Discover what our 24,000 employees already know: Syneos Health is an inspiring place to be. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients’ lives around the world. Selecting us as an employer secures a career in which you’re guaranteed to: