Account Manager, PR

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Updated: February 26, 2020
Location: London, ENG, United Kingdom
Job ID: 7739


The primary purpose of this role is to become the main day to day contact of the client, working with the team both internally and externally to ensure the timely delivery of projects that are within budget. In addition, candidates are expected to take primary ownership of client accounts and the management of high quality outputs from the team.


Client services management

  • Excel at tactical and administrative processes
  • Be able to train and oversee junior staff performance in this area
  • Assume responsibility for building positive relationships with mid-level clients
  • Build thorough understanding of strategic, creative and digital planning and executions

Product / task leadership & accountability

  • Become the team go-to person for successful project management, staying on top of all details and timelines
  • Proactively communicate deadlines, foresee potential hurdles or issues that may impact delivery and proactive work to overcome these
  • Manage day-to-day projects from start to finish
  • Develop project budgets and deadlines

Business management

  • Participate/present in client and new business presentations
  • Supervise client’s internal regulatory review process
  • Take ownership for flawless execution of all business/financial deliverables
  • Apply business & financial acumen to all projects, understanding how/when to identify and flag issues
  • Demonstrate solid understanding of public relations
  • Understand the healthcare industry and apply to day-to-day work

Team Orientation / collaboration

  • Enable smooth and effective teamwork
  • Maintain positive and supportive relationships with internal & external resources
  • Mentor junior level team members and ensure they feel supported
  • Support senior team members by managing upwards

Job Requirements

We are looking for individuals to join the team that have enthusiasm in bounds and are self-starters, as well as bringing passion and detail to everything they do. Healthcare comms experience is essential.
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