Field Reimbursement Specialist

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Updated: March 1, 2020
Location: Minneapolis, MN, United States
Job ID: 7643


Do you have a noticeable passion for results?

Connecting people with the information they need is your forte. You’re a unifier by nature and you’re at your best when setting others up for success. Your ability to clear the way, extrapolate intricate details, attend to complex situations and serve as a trusted go-between make you a perfect fit for a Field Access Specialist role at Syneos Health.



In this role, your unwavering support and consultative approach will help offices obtain authorization for appropriate patients. You’ll make a difference and witness your direct impact on a patient’s ability to access the therapies they need. In this role, you'll manage daily activities to support patient access in the Bone Health Therapeutic Area and represent one of Syneos Health's most robust relationships. More specifically, you will:

  • Establish relationships within a practice by working closely with them to help remove access barriers to specialty products for their patients
  • Act as an extension of Amgen Assist and provide live one-on-one coverage support
  • Offer assistance and support the entire access journey through payer prior authorization to appeals/denials requirements procedures and forms
  • Review patient-specific information in cases where the site has specifically requested assistance in resolving any issues with coverage challenges
  • Review patient insurance benefit options
  • Identify alternate funding/financial assistance programs
  • Coordinate with our client’s Patient Support Services Program's representatives
  • Educate physician office staff on the use of our client’s patient assistance and call center support services, including web-based provider programs
  • Provide information on relevant access topics related to our client’s products
  • Serve as payer expert for defined geography and communicate changes to key stakeholders
  • Provide office support in accurate coding and billing for Amgen products

NOTE: This is not a sales position.

Job Requirements

Along with demonstrated initiative, resourcefulness and a results-oriented mindset, the ideal candidate has:

  • A Bachelor’s Degree, relevant specific practice management experience preferred
  • Minimum two years’ experience in public or private third party access arena or pharmaceutical industry in managed care, clinical support, and/or sales Experience with specialty products (preferably buy and bill) acquired through Specialty Pharmacy networks and the ability to teach an office the entire process from script to injection
  • Experience with coding, billing and in-office support of these programs
  • Knowledge of Centers of Medicare & Medicaid Services (CMS) policies and processes with expertise in Medicare Part D (Pharmacy Benefit design and coverage policy) a plus
  • Previous experience in launching new specialty pharmaceutical/biologics products or indications a plus
  • Ability to travel and cover large multistate geography territories, 50% travel required, and
  • A valid driver's license to drive to assigned healthcare accounts, unless otherwise specified
  • The drive for self-development, the ability to collaborate and an action-oriented work ethic

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re essential in solving and executing against today’s toughest commercialization challenges facing the world’s leading healthcare companies. From the very beginning, you’ll be supported by team members who, like you, aren’t afraid to try something new. You'll gain exposure and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing Market Access solutions to clients?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)


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