Vice President, Account Services - Managed Markets

Updated: Yesterday
Location: New York, NY, United States
Job ID: 5950

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Overview

A Vice President, Account Services develops a strong partnership with the client by providing strategic support and executional excellence. He/she collaborates with other departments to build and lead a high-performing, proactive team that clients see as an invaluable extension of their own team. A VP oversees and is responsible for the financial health of their brand(s).

Responsibilities

  • Account lead for 1-3 brands and manages and mentors direct reports/junior account team
  • Creates a strong client/agency partnership
  • Partners with other departments to ensure a strong, cohesive team
  • Drives agency growth through new opportunities at existing accounts and partnering with the new business team to win new accounts
  • Understands managed markets landscape, product clinical data, competitive landscape, and customer insights to provide strategic value
  • Oversees development and execution of projects, ensuring they are on strategy and completed on time and within budget. Notifies clients when issues arise
  • Embodies Agency values; works with functional leads to improve process, build consensus, diffuse conflict and create a positive team and agency environment
  • Demonstrates respect, empathy and appreciation for others
  • Acts with professionalism and integrity – exhibits open, honest, fair behaviors
  • Accountable for brand finances

Job Requirements

  • A bachelor’s degree, MBA or advance degree preferred
  • 7-10 years of advertising agency experience required, with at least 5 years of experience working on healthcare and/or pharmaceutical brands; 1-3 years of managed markets experience and with direct reports
  • Good communicator who can develop a clear, well-supported point of view, tell a compelling “story,” and “sell” agency work (e.g., creative, branding, strategy)
  • Leader who commands attention and respect, can manage group dynamics and difficult situations, and steer clients or agency teams in the right direction
  • Team player who partners with managed markets strategy team to develop strong strategic recommendations for the brand, and partners with creative to develop breakthrough, behavior-changing creative
  • Provides constructive feedback in a professional manner to any department to create even better work
  • Able to work and lead within a team environment, helping ensure the team functions at a high level and continues to be motivated
  • Knowledge and application of new technologies and innovations affecting the health marketplace
  • Regular client visits required and may include overnight travel (up to 25%)


Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)

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