National Account Manager

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Updated: October 31, 2019
Location: Dallas, TX, United States
Job ID: 6054


You have what it takes: a competitive drive coupled with the exceptional ability to communicate the science behind our client’s products and build lasting business relationships. Such talent and passion make you the right fit for this unique National Account Manager role with Syneos Health.


In this role, you’ll strategize and work collaboratively and cross-functionally with the Managed Markets and Sales teams to gain and maintain appropriate product access and coverage for our client. You will develop and enhance key strategic relationships with both internal and external stakeholders to consistently grow revenue. More specifically, you will:

  • Demonstrate Managed Markets knowledge and leadership with both internal stakeholders including cross functional teams including Marketing, MSDs (Medical Scientific Directors), OPs, Trade and Sales Leadership teams and external stakeholders (payer customers, KOLs, etc.) by thoroughly understanding how policy and formulary decisions are made by each key targeted payer and how to best influence and positively impact. 
  • Effectively communicate and maintain CRM system so that we build and maintain a data repository of all key payer account profiles and keep the life cycle of account management updated in our electronic database. 
  • Work collaboratively with sales, marketing, trade and medical affairs to develop/execute the payer marketing strategy based on market research and market dynamics.
  • Obtain broad patient access through profitable contracts with payers
  • Provide input to payer marketing on overall market strategy including feedback on local/key account market strategy.
  • Adhere to and effectively communicate contract strategy, contract compliance, development, claims analysis, execution and ongoing tracking and management of contracts for government and commercial payers, insurers including ROI assessments and scenario planning. Operate in full compliance of company policies and corporate governance.

Job Requirements

Along with demonstrated initiative, resourcefulness and a results-oriented mindset, the ideal candidate has:

  • Bachelor Degree -BA/BS required; MBA preferred
  • Candidate should have 5+ years of demonstrated experience and proven success in biotech / pharmaceutical or medical device industry.
  • Minimum of 5 years’ experience in reimbursement, contract strategy, managed care sales / marketing or related field
  • Previous experience as RAM or NAM, esp. in Medicare Part D preferred
  • Field sales management experience preferred
  • Successful experience launching products and executing launch strategies and tactical plans
  • Strong financial background and analytical skills


At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re essential in solving and executing against today’s toughest commercialization challenges facing the world’s leading healthcare companies. From the very beginning, you’ll be supported by team members who, like you, aren’t afraid to try something new. You'll gain exposure and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.

WORK HERE MATTERS EVERWHERE | How will you accelerate bringing Market Access solutions to clients?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)

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