Neuroscience Sales Specialist

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Updated: October 4, 2019
Location: Wilmington, DE, United States
Job ID: 5927

Overview

For over 25 years, Lilly has been committed to helping people suffering from migraine, investigating more than a dozen different compounds for the treatment of migraine and disabling headache disorders. These research programs have accelerated understanding of this disease and advanced the development of Lilly's comprehensive late-stage development programs studying galcanezumab for prevention of migraine and cluster headache, and lasmiditan for the acute treatment of migraine. Our goal is to make life better for people with migraine by offering comprehensive solutions to prevent or stop this disabling disease. The combined clinical, academic and professional experience of our experts helps us to build our research portfolio, identify challenges for healthcare providers and pinpoint the needs of people living with migraine and cluster headache.

Responsibilities

  • The Neurosciences sales specialist is responsible for effectively managing a defined territory with focus on health care providers in that area. The Neurosciences specialist will be responsible for building preference for Lilly as a respected partner in Neurosciences, grow customer value metric scores, exceed sales targets, effectively engage customers, have a business ownership mindset, and effectively implement corporate strategies. Primary Position Responsibilities (key result areas and levels of responsibility):  

Territory Management:

  • Represent Lilly as a leader in the Neurosciences community and marketplace.
  • Track record of sales success: Strive to consistently achieve quarter-over-quarter sales growth in the territory, which results in exceeding sales expectations.
  • Demonstrate execution excellence within the assigned territory as it relates to targeting, messaging, programs, and budget.
  • Conduct market analysis to develop and implement territory business plans.
  • Identify and develop influential business relationships with the focus on anticipating and exceeding needs, with key customers, influencers, prescribers, speakers, thought leaders, state and local advocacy groups, teaching institutions, and managed care personnel/organizations.
  • Focus on developing and building key resource and referral networks to enhance the standard of care for neurology patients within the territory. 

Customer Focus:

  • Partner with customers to understand practice workflow and patient needs within the practice.
  • As a business owner, provide resources and meet customer needs for disease-state information, diagnostic and patient identification resources, and product-specific support.
  • Assist and coordinate critical activities with physicians and office staff through the drug initiation process, device training, patient support programs, and follow-up where applicable.
  • Collaborate and partner with peers in the Neurosciences sales organization, brand team and Field Reimbursement Managers to deliver a world class customer experience
  • Collaborate with access specialists, and other commercial partners to ensure a positive patient experience with treatment.
  • Utilize Strategic Account Management to build sustainable customer relationships and value delivery
  • Use Strategic Account Management to understand and map patient flow and referral patterns from HCPs in assigned geographies
  • Identify decision criteria and barriers for early detection, diagnosis, and treatment for patients (including protocols, care pathways, specialty referral, etc.)
  • Utilize Lilly resources that enhance the customer experience among the HCPs
  • Promote product portfolio to HCPs through value-based conversations and communicate safety, efficacy, and treatment expectations

Disease State and Neurosciences Market Knowledge:

  • Have external focus and develop deep knowledge of Neurosciences industry/research, local and regional market trends, disease-state, product and competitor knowledge.
  • Demonstrate strong market, system, and site of care knowledge in their local ecosystem
  • Aggressively pursue ongoing medical knowledge development within and outside of formal Lilly training by reading industry/technical literature (e.g. articles, journals, newsletters) and attending medical conferences when possible.
  • Share learning effectively with teammates to serve as a learning resource within the Geo-managed team.
  • Earn reputation throughout the Neurosciences community as a subject-matter expert and a valued resource.

Job Requirements

Basic Qualifications:
  • Bachelor’s Degree
  • Professional certification or license required to perform this position if required by state
  • Valid driver’s license and acceptable driving record
  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Skills/Preferences:
  • Bilingual skills as aligned with territory and customer needs.
  • Strong sales experience with neurosciences and/or biologics
  • Strong background in navigating complex accounts within integrated health systems
  • Product launch experience, particularly in a new therapeutic class
  • Ability to incorporate the “total office” selling approach/account management
  • Proven ability to personalize the customer approach-IQ/EQ balance
  • Experience in a multi-channel (collaborative) selling environment
  • Adapt quickly to a changing marketplace and should be flexible to learning new products and disease states over time
  • Patient centric mindset
  • Proven ability to lead the service value chain – exceptional leadership, engaged employees, exceptional customer experiences leading to strong business performance – across team, peers and leadership.
  • Strong business analytical skills (business/ financial acumen)
  • Strong verbal and written communication skills
Additional Information
  • Lives within assigned geography or within 30 miles of region boundaries.
  • Approximately 25%-50% travel; some overnight travel may be required
  • Ability to provide secure and temperature controlled location for product samples may be required

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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

 

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