Operations Specialist- Pharmaceutical

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Updated: August 6, 2019
Location: Somerset, NJ, United States
Job ID: 4445

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You’re driven, resourceful, and above all else - remarkably smart.
You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.


This opportunity is with our Selling Solutions team, which partners with top tier pharmaceutical, medical device and biotechnology companies to provide better, smarter, faster solutions for the industry. Take part in leading the transformation of healthcare by joining the largest provider of outsourced commercial solutions to the healthcare industry. More specifically:

Key Job Responsibilities:

  • Support the assigned projects with timely completion of day to day administrative tasks for the various business lines to include Sales, Nurse, Medical Affairs, Market Access, and Call Center projects, as directed
  • Generate mass mailings, and copy/file as needed
  • Entering and updating data in various automated systems
  • Assist in resolving payroll and expense management and reporting issues
  • Generate/review and distribute reports per contract requirements
  • Assist in resolving project related call and sample accountability issues
  • Process personnel documentation and generate/distribute rosters
  • Participate in meetings and conference calls, as required by OM/internal business lead
  • Assist with meeting travel and training setup, as requested
  • Coordinate/communicate with internal departments, vendors and/or client/field personnel, as needed/requested
  • Other duties as applicable to your assigned projects or departmental needs. These duties will be outlined in an annual goals and objectives process and evaluated in an annual performance management process
  • Overnight travel 0-10%

Job Requirements

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:


  • Associates degree or 5+ years of relevant Life Sciences industry knowledge in lieu of college degree   


  • BA/BS Degree
  • Prior experience working in field sales administration/operations position in the life sciences industry
  • Basic understanding of Medical Affairs, Market Access, Nurse, and TeleSolutions programs
  • Prior experience with Meeting Planning is highly desirable


  • Proficiency in Microsoft Office applications (SharePoint, Excel, PowerPoint, Word) 
  • Strong organizational and multitasking skills
  • Strong oral/written communication skills.
  • Proven leadership skills
  • Excellent customer service skills.
  • Strong analytical skills
  • Attention to detail
  • Troubleshooting and problem solving.
  • Ability to successfully complete assigned training
  • Aptitude towards usage of automated systems (learning management, expense reporting, travel administration, etc)
  • The drive for self-development, the ability to collaborate, and an action-oriented work ethic
Full Syneos Health Selling Solutions benefits which include: 
  • Generous paid time off and company paid holidays
  • Domestic Partner Coverage for: medical, dental, vision, and voluntary life insurance
  • Medical – Cigna; Dental – Delta Dental; Vision - EyeMed
  • Company Match 401K - $0.50 per dollar up to 9% of salary
  • Eligible to participate in Employee Stock Purchase Plan
  • Flexible Spending Accounts: Health Care and Dependent Care
  • Company-paid Basic Term Life Insurance at 2x base salary
  • Optional Supplemental Term Life Insurance (100% employee paid): for employee, spouse/domestic partner, and children.
  • Company-paid Short and Long Term Disability
  • Optional Supplemental Short and Long Term Disability (100% employee paid): employee only
  • Employee Assistance Program
  • Tuition reimbursement
  • Referral bonuses
  • Dedicated training and support

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re essential in solving and executing against today’s toughest commercialization challenges facing the world’s leading healthcare companies. From the very beginning, you’ll be supported by team members who, like you, aren’t afraid to try something new. You'll gain exposure and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.

 | How will you accelerate biopharmaceutical commercialization?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)

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