Solution Design Manager

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Updated: May 16, 2019
Location: New York, NY, United States
Job ID: 3207

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Overview

You’re driven, resourceful, and above all else - remarkably smart.

You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developedand commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 23,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.

Responsibilities

Syneos Health Consulting, an industry-leading consulting firm specializing in the biopharmaceutical industry provides services across a comprehensive range of key Practice Areas including commercial strategy and planning, medical affairs, risk and program management and pricing and market access. AS the Solution Design Manager, you will design customer solutions utilizing all of these brilliant minds, and resources.   You’ll join a team with industry focus, depth of functional expertise, and strong scientific and market knowledge that is uniquely positioned to tackle highly complex business and market challenges to develop achievable strategies for our clients.

The Solution Design Manager role on our Commercial Innovation and Solutions (CIS) team is responsible for managing the overall solution development process and ensuring there is integration both within and across functions and business units.  The Solution Design Manager is expected to be a “player – coach” who manages team members and steps as necessary to ensure a smooth process, providing guidance and leadership to the teams.

The Solution Design Manager will work closely with the Asset and Product Solution Leads in CIS, the Commercial Innovations Project Management, and the Business Unit teams assigned to integrated solutions during solution design. Solution Design Managers are not expected to deliver projects.  Once a solution has been sold (i.e., awarded), the Solution Design Manager works to the transition the desing to the tactical delivery team.

Solution Design Managers in CIS are also responsible for defining and continuously improving operational processes that make cross-Business Unit collaboration and solution development easier.  The expectation is that team members conduct “after action reviews” and objectively look at what did/ did not work and define specific actions to improve both the process and the overall experience for the next opportunity.

Responsibilities:

  • Work closely with the Commercial Integration Project Management to manage logistics including ensuring that the appropriate people are invited to meetings, that the meeting spaces are appropriate for the intended meeting (size, AV requirements), and that WebEx and dial-in numbers are provided as needed.  The Solution Design Manager will define the needs and the Comercial Innovation Project Management will execute.  The Solution Design Manager will be expected to consider Quality Control tools and methods in the project delivery.
  • Participate in weekly or bi weekly operations meetings where resources are assigned to opportunities and special projects
  • Engage CIS pooled consultants and the Business Units as appropriate to conduct research and create content in support of solution designs
  • Manage opportunity activation including establishing project codes, Salesforce.com entries, document sharing sites, and meeting schedules
  • Manage and facilitate solution design meetings to ensure that there are objectives and agendas and that follow-ups and action items are documented and tracked
  • Consolidate work stream level content into full document drafts and ensure that the sections align to the overall solution.  Provide quality control and work with Solution Leads to address any changes that need to be made; manage “punch lists” of actions and owners needed to complete
  • Support the development, consolidation, presentation, and approval of Solution Pricing models including staffing plans
  • Act as a line manager to consultants in the pool and those assigned from other practices for rotations; provide guidance and coaching to team

Job Requirements

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:

  • Bachelors Degree or Masters Degree (preferred)
  • 10-15 years of Life Sciences industry experience
  • PMP certification preferred
  • Significant Program and Project Management experience in matrixed organizations
  • Management consulting or services company experience (e.g., CRO, CCO) a must
  • Industry experience (manufacturer) preferred, but not required
  • Excellent communications and people management skills required
  • Proficiency in MS Office suite (PowerPoint, Excel, Word) required
  • Ability to handle ambiguity and multiple concurrent assignments
  • Willingness to travel ~50%
  • The drive for self-development, the ability to collaborate, and an action-oriented work ethic

Full Syneos Health Consulting benefits which include:

  • Generous paid time off and company paid holidays
  • Domestic Partner Coverage for: medical, dental, vision, and voluntary life insurance
  • Medical – Cigna; Dental – Delta Dental; Vision - EyeMed
  • Company Match 401K - $0.50 per dollar up to 9% of salary
  • Eligible to participate in Employee Stock Purchase Plan
  • Flexible Spending Accounts: Health Care and Dependent Care
  • Company-paid Basic Term Life Insurance at 2x base salary
  • Optional Supplemental Term Life Insurance (100% employee paid): for employee, spouse/domestic partner, and children.
  • Company-paid Short and Long Term Disability
  • Optional Supplemental Short and Long Term Disability (100% employee paid): employee only
  • Employee Assistance Program
  • Referral bonuses
  • Dedicated training and support

Make your work matter everywhere. Be a driving force in a rapidly evolving healthcare industry.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)


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