Description

The Client Solutions Analyst is the engine that keeps our Client Solutions team running at full speed. Working closely with the VP of Client Solutions and collaborating across the broader team, you’ll transform industry intelligence into actionable insights, keep our operational reporting sharp and on time, and ensure our internal communications and collateral are polished and impactful. You’ll also help set the stage for success by facilitating key onboarding processes.

This role calls for a detail-obsessed, forward-thinking organizer who thrives in a fast-paced environment and knows the US pharmaceutical and biotech landscape inside and out. If you love connecting the dots, anticipating needs before they arise, and making complex information easy to act on, you’ll feel right at home here.

Key Responsibilities

• Daily review of industry emails to identify key industry insights.
• Cross-reference findings with internal reports and document sources.
• Maintain and update key reports.
• Develop and maintain key resources to support potential bids including: contact databases, company briefs, and other relevant documents to the Management & Leadership, Division VPs, and Business Development team members.
• Support any and all TSP staff and consultants to achieve business development goals and support the business development activities of the organization and parent company, Syneos Health.
• Provide operational and content organizational support to business unit leaders and Project Directors for ongoing client programs on an ad-hoc basis.
• Work closely with Marketing team to understand breadth of collateral and content repositories for sales enablement.
• Work flexibly across all TSP teams and projects where/when required.
• Generate customer activity reports via Power BI and cross-reference with TSP customer lists.

Team Support & Onboarding

• Provide research and data support for RFIs, RFPs, and capabilities presentations.
• Utilize and maintain the reports and therapeutic area summaries for strategic insights.
• Maintain the key business trackers for all BD support activities.
• Coordinate onboarding for key new hires.

Key Competencies

• Attention to Detail: Ensures accuracy in reporting, cross-referencing, and documentation. Extremely organized.
• Project Management: Manages multiple recurring deliverables with precision and timeliness.
• Communication: Effectively coordinates across teams and communicates updates clearly.
• Industry Knowledge: Understands pharma/biotech terminology, regulatory milestones, and market dynamics.
• Technical Proficiency: Skilled in Salesforce, Power BI, Microsoft Teams, PPT, Canva, and Excel.
• Initiative & Ownership: Proactively identifies opportunities for improvement and takes ownership of tasks.
• Collaboration: Works closely with leadership and cross-functional teams to support strategic goals.

At TSP, a Syneos Health company, we believe in providing an environment and culture in which our people can thrive, develop, and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. In addition to these benefits, our organization understands the importance of work-life integration, mental health needs, and Diversity, Equity & Inclusion. At TSP, you’ll have available Employee Resource Groups, inspired career pathing and opportunities for upward mobility, and many avenues to be recognized by your leaders and peers.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)