Description

There is one thing you do that’s exceptional: lead

As the National Program Director, you will be responsible for leading and overseeing the growth and performance within health systems/IDNs, large practice networks, and infusion centers at a national level for the launch of two key products in the oncology/immunology therapeutic areas.

The National Program Director is expected to build a high-performance sales field organization while fostering a culture of accountability, collaboration, and a sense of urgency towards the achievement of desired goals and outcomes. Your role will involve managing a team of Regional Area Leaders (3), and Account Managers (30), fostering key partnerships, and implementing effective sales strategies to drive revenue and market share growth. You will collaborate with cross-functional teams to ensure the successful execution of business plans while adhering to industry regulations and ethical standards.

Primary Responsibilities

1. Leadership and Team Management

• Develop and execute the national business strategy in alignment with, and to achieve, corporate goals and objectives.
• Collaborate with commercial leadership in the development of sales and market share targets and field sales Key Performance Indicators (KPIs).
• Lead, mentor, and manage a team of Regional Area Leaders and Account Managers providing guidance, support, and performance evaluations.
• Monitor sales trends, account performance, competitive landscape, and market dynamics to identify growth opportunities and challenges.
• Analyze sales data and market trends to identify areas for improvement and adjust strategies accordingly.
• Foster a culture of collaboration, accountability, and continuous improvement.

2. Sales and Marketing

• Develop and implement effective sales and marketing strategies to achieve sales targets and expand market presence.
• Collaborate with the marketing department to create promotional campaigns, ensure successful product launch(es), and other initiatives to drive brand awareness and customer engagement.
• Work collaboratively with marketing and communications teams to ensure product positioning, messaging and promotional programs are delivered.
• Assess the utility of marketing materials and provide feedback to the Marketing team on the creation of new materials to support sales strategy and initiatives.

3. Account Oversight

• Build and maintain strong relationships with key stakeholders, business partners, including healthcare providers, health systems/IDNs and infusion centers.
• Collaborate with GPO and market access account teams, as well as commercial operations and leadership, to ensure successful implementation and performance of business relationships and contracts.

4. Compliance

• Ensure all business activities, including sales efforts, adhere to relevant pharmaceutical regulations, industry standards, and ethical guidelines.
• Establish a compliance-forward culture as it pertains to the Sales team; modeling compliant interactions and creative strategies to work through customer needs and requests.
• Stay up to date with changes in regulations and ensure the company's compliance policies are adhered to.

5. Budget Oversight and Resource Management

• Budget and expense management to ensure optimal allocation of resources.
• Monitor expenses, track financial performance, and implement cost-saving measures when necessary.

6. Reporting and Analysis

• Prepare regular reports, in cooperation with commercial operations and marketing/sales leadership, on sales performance, market trends, and market landscape for presentation to senior management.
• Utilize data-driven insights to monitor KPIs and identify areas of improvement to make informed business decisions.

Qualifications

• Bachelor’s degree in Business, Sciences, or related field (Master’s preferred).
• 15+ years in pharmaceutical/biotech sales, including 7+ years in leadership roles; oncology and/or immunology experience preferred.
• 10+ years of Health System/IDN management with proven success in navigating complex systems and achieving formulary inclusion.
• Experience with biologics/biosimilars and product launches preferred.
• Willingness to travel up to 50%.
• Ability to meet credentialing requirements for access to healthcare institutions (e.g., background checks, drug screens, immunizations).

Skills & Competencies

• Deep understanding of pharmaceutical industry dynamics and regulatory landscape.
• Proven success in managing key accounts, KOLs, and executive-level stakeholders within health systems/IDNs.
• Strong leadership with a track record of team development and performance.
• Strategic thinker with experience driving revenue through sales/marketing initiatives, especially in oncology/immunology.
• Excellent communication, negotiation, and relationship-building skills.
• Analytical mindset with proficiency in interpreting sales data and market trends.
• Familiarity with CRM platforms and sales analytics tools.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients’ lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. 

Work  Here  Matters  Everywhere  | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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