Description

You’re driven, resourceful, and above all else - remarkably smart.

You will be responsible for building a trusted relationship with the customer contacts as well as becoming the right hand of Syneos Health account leadership, e.g., the National Business Director and internal operational subject matter experts. You will play a key role in the account’s cultivation, growth, retention, and renewal. You will also:

• Act as the customer support liaison on internal and external workstream meetings, from launch through steady state, inclusive of project close out
• Facilitate all elements of internal and customer-facing meetings including agenda creation, discussion, documentation and follow through
• Produce, manage, and present key communications including timelines, project plans, workstream updates, etc. in a user-friendly fashion
• Responsible for accurate and timely Syneos Health system updates and project documentation, including oversight of tasks owned by the Argentina-based specialist teammates

Essential Requirements:

• BA/BS or equivalent experience
• Excellent customer-facing interpersonal and communication skills both verbal and written
• Demonstrated ability to formally plan, execute, and deliver projects
• Ability to translate customer needs into operational requirements and identify key stakeholders to support those needs

Desired Requirements:

• Previous pharmaceutical or healthcare experience
• Working knowledge of account management discipline and related tools/techniques
• Knowledge of Veeva and Salesforce.com or other CRM and Smartsheet experience

The annual base salary for this position ranges from $85,000 to $100,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? We partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.