National Program Director

Updated: July 5, 2024
Location: Atlanta, GA, United States
Job ID: 4983







There’s one thing you do that’s exceptional: lead. You formulate a plan and focus your team to solve the unsolvable, beat the unbeatable and come out on top. Your capacity to creatively strategize, motivate, and elicit success makes you the right fit for a National Business Director with Syneos Health.


The National Program Director (NPD) will have direct responsibilities for the development of strategic and tactical plans and directing the execution of those plans to meet and exceed performance goals. The NPD will provide leadership, strategic and operational management along with financial leadership aligned with business objectives to succeed, cultivate, and grow the client relationship long-term. This individual will work with field-based Market Access  to drive the commercial strategy and overall performance of the assigned brand. The assigned responsibilities will include but not limited to:

  • Lead their team in deriving, validating, and leveraging customer and account insights on a regular basis. Work with team to develop solutions that best address those needs while facilitating involvement of the necessary business personnel inclusive of support, service, and resource management in order to meet key account performance objectives
  • Responsible for gaining and applying a deep understating of relevant markets, business models, strategic priorities, future direction, financial drivers and leadership profiles of key customers within Leading Centers Departments and IDNs. This includes understanding and engaging in key local and national, health care issues/strategies, customer issues/trends, pathway and quality trends and best practices to establish credibility beyond product and therapeutic areas.
  • Take an active leadership role with team to ensure the development and pull through of Strategic Account plans.
  • Hire, develop, train, coach, assess, motivate and retain talent to meet the evolving needs of customers and drive business results
  • Provides leadership and ongoing coaching to elevate capabilities and effectiveness of team through continuous feedback. Creates a climate of trust, allowing open communication and decisive decision-making. 
  • Collaborate at a high level and partners closely with First Line Leaders and internal stakeholders to deliver on project goals and expectations.

Essential Requirements

  • Minimum 10 years of pharmaceutical sales experience with at least 5 years of 1st line or national   pharmaceutical sales management experience with demonstrated success in product launches and building high-performance sales teams 
  • Demonstrated success working in a small to mid-size biotech company, reflecting an entrepreneurial culture and innovative mindset. 
  • Must have Experience working with device, buy and bill, and pharmacy benefit
  • Demonstrated track record of success, leading teams, and developing talent.  
  • Strong organizational skills to maintain a high level of productivity and priority-setting in order to deliver on organizational goals 
  • Proven ability to think strategically and work with a high level of integrity 

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients’ lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. 

Wor Her Matter Everywher | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Click here to enable personalized experience


Inside Syneos Health

Tell Us About Your Candidate Experience! Get In Touch