Long-Term Care Account Director

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Updated: Yesterday
Location: Chicago, IL, United States
Job ID: 4355-OTHLOC-CPKvYfwM






You know how to clear the way, attend to complex situations, and serve as a trusted liaison. 

The Long-Term Care Account Director is responsible for fostering business relationships in the LTC market with Tier 1 nursing home chains, LTC pharmacies, and consultant pharmacists and have the following responsibilities:

  • Demonstrate a mastery of the client product clinical efficacy and a deep understanding of the market with special emphasis on product use in the elderly; articulate a key benefits message for the customer with special emphasis on institutionalized elderly patients; build excellent customer relations with key customers and accounts, as well as conduct customer in-services 
  • Partner with LTC pharmacy executives (CEO/COO/SVP/Director) at accounts to facilitate rapid delivery of client’s product 
  • Build relationships and influence nursing home chains at the C- and D-suite level (e.g., CEO, COO, SVPs, Directors of Quality, Medical Directors, CFO, CMO) in order to penetrate customers with breadth and depth in a way that and leads to the identification and implementation of quality partnership initiatives 
  • Provide insights, identify key opportunities, and develop specific plans with account or market objectives and tactics that increase the LTC providers’ understanding of where and how to use the client’s product
  • Strategically develop and implement pull practice education plans that support providers across the skilled nursing facilities, residential nursing homes, and assisted living facilities belonging to the Tier 1 chains

Job Requirements

  • A minimum of a Bachelor’s Degree is required
  • 5+ years of professional Long-Term Care Account Sales experience and existing relationships with the LTC skilled nursing facility chain community
  • Large account management experience
  • Fluency in post-acute care and long-term care required
  • Experience in developing and implementing business plans, including identification, evaluation, and impact of opportunities
  • The ability to travel, which may include overnight / weekend travel, up to 70% of the time, in support of the business, is required 

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients’ lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. 

Wor Her Matter Everywher | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.


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