Account Director

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Updated: Yesterday
Location: New York City, NY, United States
Job ID: 3568

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You are intellectually curious, creative, and a problem solver.   

You are organized, driven, and thrive in an ownership position. You have a passion for the power of healthcare communications that aligns to Chamberlain’s mission: to bring humanity to science, so science can better serve humanity.   
In the Account Director role, you will have the opportunity to help develop and implement programs in highly impactful and critical areas of healthcare, serve as the day-to-day project lead, and work with energized teams and engaged clients who appreciate attention to detail, creative and quick thinking and collaboration.   
This role would be instrumental to two accounts both supporting rare diseases. 
  • Support the team, managing junior team members, and managing up to senior team members
  • The focus of this role will be on patient and influencer campaigns. This will include liaising with clients, brand/review teams, and external stakeholders to help inform communications program and positioning, and developing resource materials (press releases, creative assets, etc.)
  • Drive projects from conception to completion including managing supporting team members
  • Write core communications materials such as press releases, backgrounders, key messages, FAQs, digital content and internal communications pieces, meeting presentations, media materials, etc.
  • Coordinate activities and events with various stakeholders and manage supporting vendors
  • Oversee monitoring for account teams, as needed
  • Keep clients informed and clearly communicate POV to clients – both written and oral
  • Manage timelines/deadlines; review project trackers/track deliverables
  • Manage budgeting and forecasting (or be ready to learn)

Essential Requirements:   

  • 5-7 years’ experience in healthcare or the pharmaceutical industry (agency experience preferred)
  • Bachelor's degree in public relations, communications or a related field
  • Client relations expertise and familiarity with branded pharmaceutical product and large-scale campaigns are preferred

Desired Requirements:   

  • Ability to multi-task and prioritize under pressure in a fast-paced (but fun and supportive) environment
  • Must have strong attention to detail, excellent written and oral communication/presentation skills, including experience with client communication
  • Must be high energy, enthusiastic and have a passion for healthcare/life sciences

The annual base salary for this position ranges from $108,000 to $140,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.   

At Chamberlain Healthcare PR, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.   

Chamberlain’s mission is to bring humanity to science, so science can better serve humanity. Chamberlian is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We’re able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing. Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.   

Work Here Matters Everywhere | How are you inspired to change lives?   

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)   

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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