Project Manager

Updated: January 31, 2024
Location: Charlotte, NC, United States
Job ID: 3169

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The Project Manager manages multidisciplinary teams to task and oversees the production of agency work across multichannel tactics. Responsibilities include: execution and management of multichannel projects through agency development processes, estimating and scope of work composition, budget and scope management, multichannel delivery expertise, team leadership and communication, creative problem-solving. Accountable as a client-facing operations position in the agency, able to clearly articulate every facet of tactical delivery to clients and agency counterparts. Responsible for overall quality of work, deadlines and budgets for agency projects and accounts. Is a key strategic partner on all brand teams.       


  • Effectively manages on-time, on budget delivery of projects through use of appropriate resource and processes
  • Provides schedules for development of projects including timing for each step of the development process 
  • Balances agency/client needs and consults appropriate team members for input/approvals of proposed timing and cost scenarios 
  • Perform and supervise digital routing and approval process for print and interactive deliverables
  • Possesses knowledge and understanding of all project processes; knows what it takes creatively to develop print and digital projects (project steps, capabilities, technologies, creative responsibilities and skills, QA/QC processes)
  • Key contributor to ensuring processes are applied and adhered to and that these processes are clearly understood by both internal team members and client stakeholders
  • Facilitates status meetings and creates status documentation for internal and external parties as needed
  • Facilitates communication between team members in all phases of project development by ensuring all disciplines are kept abreast of action items, feedback, next steps, client communications/conference reports, project developments/status and direction etc. 
  • Filters requests and assigns to appropriate resources based on defined criteria
  • Acts as project lead and liaison with vendors as necessary
  • Provides weekly financial health reports and recommendations; support forecasting, identifies areas of project risk
  • Estimates costs (fee and OOPs) through scoping software associated with creative development/execution of multichannel projects. 
  • Secures outside costs and supervises development through completion for all interactive projects 
  • Manages scope, in partnership with accounts, and escalates change orders when needed
  • Keeps teams informed of all project status and next steps via daily status documents and planned or ad-hoc meetings
  • Responsible for trafficking jobs through project management software (Wrike) to ensure that they stay on task and on time
  • Creates timelines for development of  projects including timing for each step of the developmental process.  Balances agency/client needs and consults appropriate team members for input/approvals of proposed timing scenarios. 
  • Supports adherence to project timelines by working with the team to meet milestone dates for project completion by deadline
  • Updates timelines and status documents for agency and client as needed


  • Bachelor’s degree required
  • Minimum of 2-4 years of relevant work experience required
  • Knowledge of developing strategic approaches for various projects preferred
  • Ability to maintain a professional attitude with strong oral and written communication skills and the ability to work within a team or independently required 
  • Experience with project management software

The annual base salary for this position ranges from $56,500 to $70,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.      

At Addison Whitney, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.      

Addison Whitney is a global branding firm with a passion for building strong brands. We specialize in verbal and visual branding, brand strategy and research. We leverage our expertise across our core services to provide a sophisticated approach to brand development. Merged with your business strategy, this collaborative approach is critical in developing engaging brands for every audience that get attention and earn loyalty. We pride ourselves on creating a team environment inspired by collaboration, strategic thinking, and passion. What began in 1991 with three employees has grown and evolved into what you see today: a group of highly talented people who push themselves every day, never settling for what is but striving to uncover what could be.      

Wor Her Matter Everywher | How are you inspired to change lives?      

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)      

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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