Oncology Account Manager

Updated: May 25, 2023
Location: San Antonio, TX, United States
Job ID: 148724

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Do you have a noticeable passion for results? 

You’re bold, empathetic, and very resourceful, especially when results are at stake. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the science behind our client’s products and build lasting business relationships. Such talent and passion make you the right fit for this unique Oncology Account Manager role with Syneos Health. 


The Oncology Account Manager (OAM) will be directly responsible for driving sales performance and developing key relationships with target physicians, HCPs, and other key stakeholders (including hospitals and cancer treatment centers) within an assigned geography. The OAM will present clinically focused messages that grow revenue and consistently deliver product goals related to the approved product indication. The OAM will demonstrate initiative, drive, independence, and take ownership for meeting and exceeding individual business goals. The OAM will be responsible for local market analysis/business planning including account profiling and influencer mapping to ensure clear pathways to care exist in local markets. The OAM will:
  • Drive sales results by identifying key opportunities and developing strategic business plans to generate product utilization and grow territory business
  • Demonstrate deep marketplace, therapeutic, product and disease expertise and educate customers on company products consistent with all requirements for the promotion of drug products.
  • Build and maintain strong professional relationships with physicians/HCPs, office and hospital staff, and others in the patient care continuum, as directed
  • Proactively address customer needs, identify market dynamics and trends, develop local tactics that support local brand and corporate objectives/strategies and ensure optimal success within their assigned territory
  • Analyze date/information to create, implement territory business action plans (using approved sales tools) that enhance customer relationships and drive sales results
  • Strategically identify and build relationships with appropriate new targets based on referral patterns and patient migration
  • Thoroughly understand account-level decisions that impact product access within territory and develop plans on to best address to ensure patient access to care (such as product placement on formulary and inclusion into EMRs)
  • Communicate and collaborate with field partners on issues impacting both territory and national markets that support brand
  • Demonstrate market knowledge and leadership with both internal stakeholders (including cross functional teams such as Market Access, Field Reimbursement, Operations, Marketing, Trade and Sales teams) and external stakeholders (COE decision makers, KOLs, etc.
  • Plan, organize, and execute local promotional speaker programs and activities, consistent with company policies.
  • Maximize budget allocated to the geographic territory to support execution of strategies and tactics and generate/grow the business
  • Understand concepts of coding, billing and reimbursement for physician-administered product
  • Operate in full compliance with company policies, corporate governance and applicable law

Job Requirements

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we take into consideration transferrable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. 

Along with demonstrated initiative, resourcefulness and a results-oriented mindset, the ideal candidate has:

  • Bachelor’s degree – BA/BS required
  • 7+ years of demonstrated experience and proven sales success in biotech / pharmaceutical industry
  • 5+ years demonstrated account/territory management experience
  • Relevant Oncology or Rare Disease/Orphan Drug experience with physician-administered product(s) preferred
  • Successful experience in product launches and execution of launch strategies/tactical plans
  • Demonstrated ability to learn and apply technical and scientific product-related information
  • Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines.
  • Valid driver's license and the ability to travel to meetings/trainings/programs as necessary. Additional travel may be required within the assigned territory

Interviews may be conducted in person at an on-site interview location. For any in person interviews, local Covid safety guidelines will be followed.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Our employees voted Syneos Health as the overall winner in MedReps’ Best Places To Work In Medical Sales Awards. Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re essential in solving and executing against today’s toughest commercialization challenges facing the world’s leading healthcare companies. From the very beginning, you’ll be supported by team members who, like you, aren’t afraid to try something new. You'll gain exposure and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.

WORK HERE MATTERS EVERWHERE | How will you accelerate pharmaceutical sales?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

As a healthcare company we have an important responsibility to protect individual and public health. Except in those locations where state or local law impacts this vaccination requirement, this position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities unless an exemption can be confirmed based on a medical condition, sincerely-held religious belief, or other reasons recognized by applicable law. Submission and approval of an exemption request does not necessarily guarantee that an accommodation can be provided for any specific job. 



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