Associate Director Solution Design

Overview

You’re driven, resourceful, and above all else - remarkably smart.

You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.
 
The Associate Director role within Full-Service Development (FSD) is responsible for managing the overall solution development process and ensuring there is integration both within and across functions and business units. The Associate Director, FSD is expected to be a “player coach,” who manages team members but also takes an active role in proposal development and opportunity management.

Responsibilities

The Associate Director, FSD determines the initial solution design approach and the various follow-up actions needed to bridge prospective clients from an initial solution presentation to sold (i.e. awarded) work. The Associate Director must be comfortable communicating directly with clients and translating their stated and unstated asks into direction for how the FSD team will respond. Once a solution has been sold (i.e. awarded) the Associate Director facilitates transition to the Delivery team who is then responsible for executing on the solution.

The Associate Director works closely with different stakeholder groups both within the Syneos One team and across the greater Syneos Health organization. They must effectively manage team members of varying levels and experience, including direct and indirect reports.
The Associate Director is also responsible for defining and continuously improving operational processes that make cross-business unit collaboration and solution development easier.

• Manage opportunity activation, clearly communicating with the FSD team and business units to share all relevant and necessary information (including opportunity approach) to design an initial solution.
• Routinely quality check work throughout the solution development process, asking critical questions where necessary to ensure the solution is integrated, is aligned with the approach, and meets the client needs.
• Manage any analyst(s) aligned to the opportunity to ensure they are driving the solution development. Engage the S1 pooled analyst team and business units as appropriate to create content in support of solution designs.
• Participate in virtual and live client presentations, while actively listening to document any follow-up actions.
• Determine the approach for leading any follow-up activities that bridge to sold (i.e., awarded) work. As these activities can vary greatly in complexity and effort, the AD must be comfortable working through ambiguity.
• Navigate internal processes and client needs to facilitate the development of contracts, work orders, and other legal documents. 
• Continuously keep all key stakeholders updated on the opportunity status, including client decision timing and outstanding actions.
• Ensure the smooth hand-off of the solution to the delivery teams by onboarding team members and transferring client relationships (as relevant).
• Lead weekly operations meetings where resources are assigned to opportunities and special projects.
• Act as a line manager to analyst(s). Provide guidance and coaching to staff.

Job Requirements

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:

Required

• Bachelor’s Degree Minimum 5 years of relevant working experience in the life sciences industry, with a focus on designing and/or managing clinical programs
• Significant Program and Project Management experience in matrixed organizations
• Excellent communications and people management skills Proficiency in MS Office suite (PowerPoint, Excel, Word)
• Ability to handle ambiguity and multiple concurrent assignments
• Willingness to travel ~25%
• The drive for self-development, the ability to collaborate, and an action-oriented work ethic

Preferred

• Direct CRO experience
• Exposure to cross-functional asset development / product development teams
• Exposure to related functions (e.g., regulatory)
• Master’s Degree or higher (MBA, MS, MPH, MHA) PMP certification

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you’re a part of the big picture. We work hand in hand to guide pre-market development through post-market commercial strategy. Knowledge sharing across advisory groups unlocks the innovation and unique strategies our end-to-end commercialization projects require. Our collaborative mindset means every project is a chance to solve a new challenge, learn from your teammates, become better-rounded, and evolve your career.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

WORK HERE MATTERS EVERYWHERE | How will you accelerate biopharmaceutical commercialization?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance.   The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.  

The annual base salary for this position ranges from $102,600 to $210,900.  The base salary range represents the anticipated low and high of the Syneos Health range for this position.  Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.  In addition, some positions MAY include eligibility to earn commissions/bonus based on company and / or individual performance.

Syneos Health has a voluntary COVID-19 vaccination policy.  We strongly encourage all employees to be fully vaccinated.  Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees.  These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.