Senior Account Executive

Updated: March 9, 2023
Location: London, ENG, United Kingdom
Job ID: 147939

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You are organized, driven, and thrive in an ownership position.

You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Senior Account Executive role with Litmus.

We are looking for individuals to join our team who bring forward thinking, a solutions focused approach, innovation and energy to the forefront of everything they do.

The primary purpose of this role is to support the account team on the day to day running of our client accounts. This will include responsibilities such as, timing plans, estimates, budget control and assisting the trafficking of work through the creative services department.

All the above will provide a solid grounding in servicing our clients needs to a high level of excellence.

Litmus Medical Communications acts as a catalyst to accelerate uptake and embed the value of therapies across the product lifecycle, bringing business strategy to science and scientific expertise to your business. With our base in Europe, we are cognizant of the diverse healthcare systems, regulations and market dynamics of the region; however, we are not limited by geography and support our clients at a local, European and global level. Whatever the reach required, we specialize in building relationships, understanding and collaboration between the biopharmaceutical industry and medical/healthcare professionals. We develop a range of strategic solutions based on an understanding of both the objectives and issues of our clients as well as their stakeholders, focusing on facilitating peer-to-peer and scientific communications through a range of channels. As effective and compelling communication is key, whether for a marketing story, scientific data or market access support, we have a dedicated editorial excellence team providing content that can be syndicated to deliver solutions to enhance patient care.


Client Services Management

•Excel at tactical & admin processes & be able to train & oversee junior staff in this area
•Have established positive relationships with low and mid-level clients
•Build understanding of strategic, creative & digital planning & executions, including recognising who and when to involve the appropriate experts within the team
•Support senior team members on research for pitches and new proposals

Product Task/Leadership & Accountability

•Drive the day-to-day project management of all assigned projects within an account and be the primary point of contact for clients and specified external suppliers on those projects
•Proactively communicate deadlines
•Organise and arrange project-related, client, KOL, and internal meetings; manage all aspects of attendee requirements
•Drive the development of small accounts or individual assigned projects by recommending commercially relevant communication solutions and/or vehicles, and thus contributing to organic business growth
•Work closely with the rest of the team to set up new systems/processes, as required, to optimally manage the account(s)
•Project manage all assigned projects to agreed financial ratios and in line with project specifications
•Begin to develop accurate budget proposals for assigned projects and be accountable for monitoring time and costs throughout project delivery and the reconciliation process
•Contribute to the management of client issues regarding costs

Business Management

•Participate/present in client and new business presentations
•Supervise client’s internal regulatory review process
•Take ownership for flawless execution of all business/financial deliverables
•Apply business & financial acumen to all projects, understanding how/when to identify & flag issues
•Demonstrate solid understanding of medical communications
•Understand the healthcare industry and begin to apply to day-to-day work
•Responsible for accurate input of all hours worked onto timesheets on a daily basis for self

Team Orientation/Collaboration

•Enable smooth & effective teamwork
•Maintain positive & supportive relationships with internal & external resources
•Mentor junior level team members and ensure they feel supported
•Actively contributes to the culture of the wider team
•Contribute to Company meetings

Job Requirements

•Degree educated
•Good organizational and administration skills
•Strong communications skills
•Ability to work in a fast paced environment
•Strong attention to detail and good proof reading skills
•Solution focused – suggestion of ideas and recommendations where appropriate
•Ability to use Powerpoint, Microsoft Word and Microsoft Excel

Litmus is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion and technology; between data, design and human insight. We are able to make those connections because our advertising, public relations, medical communications, digital, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

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