Business Manager

Updated: May 16, 2023
Location: Nationwide, United States
Job ID: 147353

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The Business Manager is an integral role in the overall management of our accounts and our finances at Cadent Medical Communications. The BM acts as a liaison between Account Services and client finance to ensure all client financial obligations are met. The BM is someone who takes initiative and proactively manages and partners with his/her assigned Account Services teams. The person in this position is attentive, shows interest in the subject matter, and can express ideas clearly and accurately. The BM creates clear goals, identifies and finds the resources needed to achieve them, and schedules tasks so that work is completed on time and meets expectations.

Cadent specializes in high science, high touch peer to peer medical communications. The company excels in translating complex science into compelling messages that deliver value and action. Cadent builds relationships and collaboration between the biopharmaceutical industry and healthcare professionals.



  • Manage client monthly, quarterly, and final reconciliations. Ensure reports are completed in a timely manner and accurate
  • Participate in reconciliation calls with clients and provide any assistance and support on finances
  • Ensure timely billing through coordination with financial analyst
  • Review billing versus accrual and actual and analyze YTD billing/invoices and job status versus client summaries/reconciliation provided to clients
  • Analyze hours reports, review income recognition, and provide income accruals to Finance Manager in partnership with Account Services
  • Review terms of client contract; ensure that Cadent is in compliance with contract at all times
  • Review actual versus estimate on a monthly basis and work with Account Services to achieve estimate or discuss revision of estimate with client for any overages
  • Assist Account Services with any Fee and/or Expense transfers as needed
  • Provide any ad-hoc assistance to Account Services

Job Requirements

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.  
  • BA/BS degree in accounting or finance
  • 2-3 years’ experience in healthcare communications/agency (Med Comms, PR, or Advertising)
  • Excellent communication and organizational skills
  • Microsoft Office Suite – Advanced Excel skills required (VLOOKUP, PIVOT tables, SUMIFs)
  • Must be a self-starter with the ability to work independently or as part of a team
  • Can effectively manage time, multi-task, and handle a high volume of work in a fast-paced environment

At Cadent, our workplace is flexible, family-oriented and places high importance on work-life balance. The engaging and rewarding nature of the work that we do is evident in the enthusiasm employees bring to the office every day. Overall, Cadent has a commitment to integrity, a commitment to client satisfaction and a commitment to employee satisfaction and development.

Cadent is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We’re able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance.   The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.  

The annual base salary for this position ranges from $50,000 to $80,000.  The base salary range represents the anticipated low and high of the Syneos Health range for this position.  Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.  In addition, some positions MAY include eligibility to earn commissions/bonus based on company and / or individual performance.

Syneos Health has a voluntary COVID-19 vaccination policy.  We strongly encourage all employees to be fully vaccinated.  Additionally,       certain local governments or Syneos Health customers may have vaccine equirements that apply to some of our employees.  These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

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