Account Supervisor level

Updated: January 26, 2023
Location: Nationwide, United States
Job ID: 146699

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Overview

You are organized, driven, a true team-player and thrive on creativity. If so, you have the potential to excel in this dynamic Account Supervisor level role with Chandler Chicco Agency, a pioneer in the global health communications space.

Chandler Chicco Agency’s mission is to transform the hearts and minds of our clients’ communities and stakeholders through creative, awe-inspiring, first-in-class initiatives that drive true emotion and behavior change.

Our reputation for doing the best work in the industry is unmatched and stems from our dedication to the world of health, as well as staying ahead of those around us. From patient advocacy and disease awareness to issues management and commercialization, our unparalleled insight, depth of experience and entrepreneurial spirit drives us to create inspired and visionary solutions.

At Chandler Chicco Agency, you will work with innovative thinkers who understand the world’s most pressing healthcare challenges. Explorers at heart, we take a human approach to understanding and collaboratively solving our clients’ communications needs.

We fully commit ourselves to establishing and nurturing meaningful relationships with each other, our client partners and their communities, focusing on the big little thingsthe impactful yet often overlooked details – that leave a lasting impression. Those subtle and purposeful details are at the heart of how we show up in all our interactions. When partnering with us, our clients get big-agency resources with the high-touch benefits of a cohesive team that leads boldly together.

Responsibilities

An experienced Account Supervisor who will support the team, managing junior team members and managing up to senior team members across a multi-million dollar business. The account priorities include data and regulatory milestone support and patient and influencer campaigns. This role will liaise with clients, brand/review teams, and external stakeholders to help inform communications programs and positioning and develop resource materials (press releases, creative assets, etc.).

  • Drive projects from conception to completion including managing supporting team members
  • Write core communications materials such as press releases, backgrounders, key messages, FAQs, digital content and internal communications pieces, meeting presentations
  • Coordinate activities and events with various stakeholders and manage supporting vendors
  • Oversee monitoring for account teams as needed
  • Keep clients informed and clearly communicate POV to clients - both written and oral communication
  • Manage timelines/deadlines; create project trackers/track deliverables
  • Manage budgeting, forecasting (or be ready to learn)

Job Requirements

  • 5-8 years of experience in healthcare or the pharmaceutical industry (agency experience preferred), and a bachelor's degree in public relations, communications or a related field
  • Client relations expertise and familiarity with branded pharmaceutical product and large scale campaigns are preferred
  • Able to juggle/prioritize multiple priorities
  • Ability to multi-task and perform under pressure in a fast-paced (but fun and supportive) environment
  • Must have strong attention to detail, excellent written and oral communication/presentation skills, including experience with client communication
  • Must be high energy, enthusiastic and have a passion for healthcare/life sciences
  • Must be energized by being a member of a highly entrepreneurial work environment that rewards and fosters personal initiative and team work

At Chandler Chicco Agency, we have always been about the people, the heart that drives us every day. Because we believe that we succeed as one, we have stayed true to our original ethos of collaboration, removing barriers that fosters collaboration and puts the focus on working together to deliver for clients and each other. Our dynamic office spaces are unmatched — allowing our employees, and their teams, to interact openly, talk freely and develop bonds that elevate creativity and inspire big ideas.

Chandler Chicco Agency is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We’re able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)

As a healthcare company we have an important responsibility to protect individual and public health. Except in those locations where state or local law impacts this vaccination requirement, this position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities unless an exemption can be confirmed based on a medical condition, sincerely-held religious belief, or other reasons recognized by applicable law. Submission and approval of an exemption request does not necessarily guarantee that an accommodation can be provided for any specific job.



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