Account Supervisor level

Updated: January 3, 2023
Location: Nationwide, United States
Job ID: 146698

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You are organized, driven, and thrive in an ownership position.

You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Account Supervisor level role with Chandler Chicco Agency.

Chandler Chicco Agency is looking for a motivated and passionate individual to join a fast-moving, large team overseeing a high-profile pharmaceutical oncology product portfolio with many exciting milestones and campaigns launching this year. This account supports communications and public relations for multiple oncology products including data and regulatory milestones and unbranded disease awareness activities, as well as thought leadership for the overall oncology portfolio.

Chandler Chicco Agency is a pioneer in the global health communications space. Our reputation for doing the best work in the industry is unmatched and stems from our dedication to the world of health, as well as staying ahead of those around us. From patient advocacy and disease awareness to issues management and commercialization, our unparalleled insight, depth of experience and entrepreneurial spirit drives us to create inspired and visionary solutions.


This individual will serve as a day-to-day contact for clients and drive projects from conception to completion, including working closely with both senior and junior team members and developing communication materials. Projects include media monitoring oversight, writing of internal and external communications (both branded and unbranded such as an upcoming FDA approval milestones) and account management oversight.
  • Support the team by managing junior team members and managing up to senior team members across a multi-million dollar, high-profile oncology business with a focus on data and regulatory milestone support including multiple FDA approvals and unbranded disease awareness campaigns
  • Liaise with clients, brand/review teams, and external stakeholders to help inform communications program and positioning, and develop resource materials (media materials, campaign assets, digital social materials and creative assets, etc.)
  • Drive projects from conception to completion including managing supporting team members
  • Coordinate activities and events with various stakeholders and manage supporting vendors
  • Oversee monitoring for various oncology brands with account team
  • Keep clients informed and clearly communicate POV to clients – both written and oral
  • Manage timelines/deadlines; create project trackers/track deliverables
  • Manage budgeting

Job Requirements

  • 4-6 years of experience in healthcare or the pharmaceutical industry (agency experience preferred), and a bachelor's degree in public relations, communications or a related field
  • Client relations expertise and familiarity with branded pharmaceutical product and large scale campaigns are preferred
  • Ability to juggle/prioritize multiple priorities
  • Ability to multi-task and perform under pressure in a fast-paced (but fun and supportive) environment
  • Strong attention to detail with excellent written and oral communication/presentation skills, including experience with client communication
  • Must be high energy, enthusiastic and have a passion for healthcare
  • Must be energized by being a member of a highly entrepreneurial work environment that rewards and fosters personal initiative and teamwork

At Chandler Chicco Agency, we have always been about the people, the heart that drives us every day. Because we believe that we succeed as one, we have stayed true to our original ethos of collaboration, removing barriers that fosters collaboration and puts the focus on working together to deliver for clients and each other. Our dynamic office spaces are unmatched — allowing our employees, and their teams, to interact openly, talk freely and develop bonds that elevate creativity and inspire big ideas.

Chandler Chicco Agency is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We’re able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)

As a healthcare company we have an important responsibility to protect individual and public health. Except in those locations where state or local law impacts this vaccination requirement, this position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities unless an exemption can be confirmed based on a medical condition, sincerely-held religious belief, or other reasons recognized by applicable law. Submission and approval of an exemption request does not necessarily guarantee that an accommodation can be provided for any specific job.

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